Director, Connected Solutions & Telematics (Cox Fleet)

Company and Position Company Cox Automotive – USA (Job Family: Group Vehicle Operations). Position: Director, Fleet Operations Management. Level: Director. Flexible work option: can work remotely, but must live within the specified city, state, or region. 25% travel required. Day shift. Compensation Base salary range: $122,600.00 – $204,400.00. The range may vary based on location and qualification factors. Eligible for an incentive program. Position Summary Director, Connected Solutions & Telematics leads the strategy, execution, and growth of Cox Fleet’s telematics and connected vehicle solutions portfolio. This role drives the integration of telematics capabilities into Cox Fleet operations, enhances client value through data‑driven services, and builds strong partnerships with external telematics providers to scale the business. The leader advances Cox Fleet’s vision of connecting vehicles, services, and data into a unified client experience. Key Responsibilities Connected Solutions Strategy & Growth Define and execute the strategy for telematics and connected solutions across Cox Fleet. Identify opportunities to expand telematics‑enabled services that improve client outcomes, operational efficiency, and revenue growth. Partner with senior leadership to align connected solutions with broader marketplace, client delivery, and operational strategies. Telematics Partnerships & Ecosystem Management Build and maintain strong, strategic relationships with telematics providers and technology partners. Negotiate and manage partnerships to ensure service quality, innovation, and scalability. Evaluate new providers and technologies to expand capabilities and maintain competitive advantage. Collaborate with internal marketplace and network teams to ensure seamless provider integration and performance alignment. Operational Integration & Service Delivery Integrate telematics data and solutions into Cox Fleet operational workflows (e.g., dispatch, event management, service delivery). Ensure connected solutions are embedded into client onboarding, service delivery, and performance management models. Partner with operations teams to optimize processes using real‑time vehicle and service data. Client Value & Experience Develop and deliver client‑facing telematics offerings, including reporting, insights, and value‑added services. Partner with client teams to position connected solutions as a differentiator in the Cox Fleet value proposition. Support top‑tier client programs and event management with enhanced visibility into vehicle and service performance. Data, Analytics & Insights Leverage telematics and connected data to drive actionable insights for clients and internal teams. Partner with data and BI teams to develop reporting, dashboards, and predictive analytics capabilities. Use data to improve service provider performance, fleet utilization, and overall operational efficiency. Performance Management Establish KPIs for telematics adoption, partner performance, and connected solution outcomes. Monitor and drive improvements in service delivery, uptime, response times, and cost efficiency. Ensure alignment between telematics capabilities and service‑level expectations. Team Leadership & Development Lead and develop a team responsible for connected solutions, telematics integration, and partner management. Build capabilities in data‑driven operations, vendor management, and emerging technology adoption. Foster a culture of innovation, accountability, and continuous improvement. Change Management & Transformation Lead the adoption of telematics solutions across Cox Fleet as part of broader organizational integration efforts. Drive change management initiatives to embed connected solutions into day‑to‑day operations. Act as a key leader in scaling Cox Fleet’s digital and connected ecosystem. Qualifications Bachelor’s degree in Business, Technology, Operations, or related field and 10 years’ experience in operations, telematics, fleet management, or connected vehicle solutions. (Alternatives: master’s degree and 8 years’ experience; Ph.D. and 5 years’ experience; or 14 years’ experience in lieu of degree.) 5+ years experience in a leadership role. Proven experience managing external technology/vendor partnerships. Strong understanding of telematics data, connected vehicle ecosystems, and fleet operations. Experience leading cross‑functional initiatives involving technology, operations, and client delivery. Demonstrated ability to scale emerging business lines or products. Key Competencies Strategic thinking and business scaling. Partner and vendor relationship management. Data‑driven decision‑making and analytics fluency. Operational integration and execution. Client‑centric mindset and commercial acumen. Change leadership and organizational influence. Drug Testing To be employed in this role, the applicant must clear a pre‑employment drug test. This position does not require a marijuana test. Cox Automotive maintains a drug‑free workplace; possession, use, or influence of illegal drugs during work hours, on company property, or in company vehicles is prohibited. Benefits The company offers flexible vacation with pay, 7 paid holidays, up to 160 hours of paid wellness each year, and additional paid time off for bereavement, voting, jury duty, volunteer work, military service, and parental leave. Health care insurance (medical, dental, vision), a 401(k) retirement plan, and further paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO) are also available. Cox is an Equal Employment Opportunity employer. All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship (no OPT, CPT, STEM/OPT, or visa sponsorship). #J-18808-Ljbffr CAI Cox Automotive Corp Svcs., LLC