Health Technician (Telehealth Clinical)

Job Title

Job Description

Major duties include, but are not limited to, the following:

• Preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment;
• Serving as a telepresenter within scope of practice during clinical video telehealth (CVT) and VA Video Connect (VVC) encounters including tasks such as establishing and maintaining video conferencing connections, making introductions between patient site and provider site, following instructions of a clinician to facilitate an effective clinical encounter;
• Serving as an imager and clinical data manager for store and forward telehealth (SFT) clinical encounters including tasks such as capturing images, collecting data and transmitting them electronically for clinical review in accordance with VHA national guidelines;
• Taking measures to ensure patient care is delivered safely by following appropriate procedures for inventory management, cleaning of clinical equipment and the care environment while following all patient safety guidelines, protocols, and procedures;
• Completing standardized clinical questionnaires and templates within scope of training and applicable guidelines; - ensuring that patient privacy is protected by complying with all information security and patient privacy regulations;
• Ensuring that patient privacy is protected by complying with all information security and patient privacy regulations.
• Receiving and scheduling requests for simple and complex intra-facility, and inter-facility telehealth appointments using an electronic resource-based scheduling system.
• Screening patients for Telehealth modality and referring patients that do not meet established criteria to appropriate care.

Work Schedule: Monday - Friday, 8:00am - 4:30pm

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: 000000

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized The incumbent must possess a valid driver's license and will operate gas powered/electric passenger vehicles in order to provide Veteran care in the community. Will drive in all types of weather and may be subjected to driving in all types of traffic. Must possess the ability to operate and perform preventative maintenance. Be able to respond to emergency situations when on the road (traffic accident, damage to property, damage to equipment, injury to self or someone else, vehicle breakdown). They must perform operator level maintenance of vehicles that includes, but is not limited to, getting gas, monitoring fluid levels, washing the vehicle, checking tire pressure, interior and exterior lights, and documenting any damage or unusual wear on the vehicle or its components.

US Department of Veterans Affairs