Shift Supervisor
Hawthorne Valley Association
PURPOSE: To ensure prompt, friendly, courteous customer service, accurate cash handling, store security and smooth store operations during designated shifts RESPONSIBLILTIES:
- CUSTOMER SERVICE
- Help customers find product locations, assist customers with carry-out if possible, or otherwise provide customer service that requires mobility in the store.
- Answer customer questions and complaints, or refer to appropriate staff.
- Issue credits to customers for returned items and ensure that returns are properly disposed of.
- Help customers with Buying Club orders
- Help customers with placing special orders
- Hand out promotional and educational materials.
- Answer phones by third ring.
- Maintain store in clean, orderly condition during shift.
- See that spills and other hazardous conditions are cleaned up promptly.
- FRONT END ADMINISTRATION
- Cover Floor Staff breaks on register.
- Provide change for Floor Staff as needed from the safe.
- Stock checkout stands with register supplies (bags, register tape, pens, etc.) and inform Operations Manager of low supplies.
- Assist Operations Manager with notifying Floor Staff of price changes and specials and all changes in store policies and procedures affecting cashiering.
- Coordinate Floor Staff stocking/cleaning when there are no customers to check out.
- Find staff to fill in last minute holes in schedule.
- ALL STORE
- Deal with shoplifters, disorderly customers, and medical emergencies following established procedures.
- Properly communicate between shift Floor Managers and department heads. (Emails, IOUS, special situations.)
- Maintain the exterior of the store sweeping, trash, and snow removal as needed.
- Trouble shoot equipment breakdowns during shift, following established procedures.
- Perform routine maintenance tasks as needed during shift.
- SUPERVISION ASSISTANCE
- Train Floor Staff designated by Operations Manager.
- Take trainees on tour of store, explains departments.
- Review Floor Staff manual with trainee. (future goal)
- Schedule practice time on registers in training mode. (future goal)
- Work with trainees on regular register shifts.
- Assist with typing or updating training manual as needed. (future goal)
- Give input to Operations Manager on Floor Staff evaluations.
- Train Floor Staff designated by Operations Manager.
- OTHER RESPONSIBILITIES
- Attend Shift Supervisor meetings, department meetings and storewide meetings.
- Experience serving the public, handling multiple demands while staying calm.
- Ability to project an outgoing, friendly personality.
- Communications skills: good listening, clear instructions.
- Familiarity with natural foods.
- Attention to detail, accuracy.
- Willingness to work one weekend day and some evenings.
- Regular, predictable attendance.
- At least 6 months experience at the store
- Ability to lead
- Demonstrates the ability to handle multiple demands
- Ability to give clear instructions
- Willingness and ability to learn and grow to the meet the changing requirements of the job.
- FOOD PREPARATION
- Prepare deli offerings following specifications of Chef.
- DEPARTMENT MAINTENANCE
- Maintains hot & cold lines.
- Pull old or low-quality items, record and properly dispose of them, following established procedures.
- Maintain kitchen and retail display areas in sanitary and orderly condition, following guidelines set by Chef or Shift Supervisor in their absence.
- Clean up spills, take out trash as needed.
- Follow safety, storage and labeling procedures.
- Advise Chef of equipment repair and replacement needs.
- OTHER RESPONSIBILITIES
- Ensure high standards of customer service to assist customers and co-workers.
- Attend department and storewide meetings.
- Maintain professional demeanor, including clean & neat attire.
- Perform other tasks assigned by Chef or Shift Supervisor in their absence.
- Ability to follow through on commitments.
- Ability to handle multiple demands.
- Ability to take instructions.
- Organized, attention to detail.
- Ability to lift 50 lbs.
- Manual dexterity with hazardous equipment.
- Ability to stand for long periods.
- Ability to work in close quarters with other people.
- Regular, predictable attendance.
- Willingness and ability to learn and grow to meet the changing requirements of the job.
- Experience cooking for deli, restaurant, or catering.
- Working knowledge of natural, organic, vegetarian and other specialty cuisines, with understanding of various dietary restrictions.
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Shift Supervisor in Ghent, NY vacancy
- ...located onsite in Canaan, NY. Job Responsibilities Responsible for oversight of staff including assigning work, scheduling shifts, and monitoring attendance, conducting supervision meetings. Ensures staff complies with agency, OCFS and state rules and regulations...SuggestedTemporary workFor contractorsFlexible hoursShift work
Together for Youth
Canaan, NY4 days ago $17 - $18 per hour
...fast growing convenience store chain in New York and Vermont with friendly store associates and great customers! We are looking for Shift Leaders with flexible schedules to provide excellent customer service in our shops! If you have food service or retail experience, this...SuggestedFull timePart timeFlexible hoursShift workWeekend workDay shiftAfternoon shiftStewart's Shops
Hudson, NY2 days ago$18 - $27 per hour
...something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer...SuggestedHourly payFull timeSeasonal workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shiftCVS Health
Valatie, NY9 hours ago$22.5 - $31 per hour
..., solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy... ..., please copy and paste this URL into your browser jobs.walgreens.com/benefits Shift: Specialty Store: 18978-CHATHAM NY...SuggestedHourly payFull timeWork experience placementWork at officeLocal areaFlexible hoursShift workAfternoon shiftWalgreens
Chatham, NY4 days ago$23.25 - $34.75 per hour
...information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws. Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift....SuggestedSeasonal workLocal areaShift workWeekend workAfternoon shiftNortheast Grocery
Ghent, NY3 days ago$90k - $102k
...industrialization and the groundbreaking work accomplished by our people. While reporting to the Plant Production Manager as the Shift Supervisor you will be responsible for the safety, quality, continuous improvement, material handling, and cost performance for the...Work at officeShift workNight shiftAfternoon shift- Branch Banking Position Assists the Financial Center Manager with growing the Bank by managing customer relationships, directing branch operations, supervising team members and while ensuring that the entire team is consistently providing excellent customer service....Bank staffDay shift
Beacon Bank
Chatham, NY2 days ago $1,000 per month
...Preferred: Minimum of three-year’s experience in a Teller capacity. • Preferred: Progressive experience in Member Service or Teller Supervisor Roles. • Preferred: Supervisory and loan origination experience. • Demonstrates a positive, professional communication style...Full timeTemporary workPart timeWork at officeLocal areaImmediate startRelocation packageGreylock Federal Credit Union
Hudson, NY26 days ago- ...and maintain a guest first culture. We always say "If you're not taking care of guest, take care of someone who is!" Ensure all shifts are appropriately staffed to achieve guest service goals. Maintain safe, secure, and healthy environment by following and enforcing...All shiftsFlexible hours
Dunkin
Hudson, NY4 days ago $62.35k - $70.81k
...responsibility for the day-to-day operations of your assigned Taco Bell restaurant, working closely with your Assistant Managers and Shift Managers. You will maintain initiatives in the areas of interviewing, hiring and training staff, conducting performance reviews,...Full timeHome officeShift workHospitality Restaurant Group
Hudson, NY3 days ago$62.35k - $82.46k
...Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability. Monitors shift cash handling and inventory. Assists in investigations of shortages/overages with Assets Protection and Human Resources. Manage financial...Permanent employmentFull timeLocal areaFlexible hoursShift workNight shiftGlobal Partners
Ghent, NY9 hours ago- Here's who we are: We're Yum & Chill, a fast-growing franchise group, currently operating Taco Bells and we're expanding in Wendy's. We have an awesome unparalleled culture, and our philosophy is rooted in the belief that taking care of our team is the key to our success...Local area
Taco Bell
Hudson, NY2 days ago $17 - $20 per hour
...Experienced Shift Manager $17-$20/hour Join a team where our Owners, Directors, Area Supervisors, and General Managers all started as crew! We provide the tools, training, and resources to help you grow your career. This role is with an independent McDonald's franchisee...Local areaFlexible hoursShift workMcDonald's
Valatie, NY1 day ago$18.5 per hour
...training, paid sick time, and paid vacation time for full time managers. Let's talk. Make your move. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to...Full timeLocal areaFlexible hoursShift workMcDonald's
Hudson, NY1 day ago$17 - $20 per hour
...Experienced Shift Manager $17-$20/hour Join a team where our Owners, Directors, Area Supervisors, and General Managers all started as crew! We provide the tools, training, and resources to help you grow your career. This role is with an independent McDonald's franchisee...Flexible hoursShift workMcDonald's
Valatie, NY3 days ago$18.5 per hour
...job training, paid sick time, and paid vacation time for full time managers. Let's talk. Make your move. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to...Full timeFlexible hoursShift workMcDonald's
Hudson, NY1 day ago$17 per hour
...Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Our Shift Leaders must support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve...Part timeFlexible hoursShift workHospitality Restaurant Group
Hudson, NY3 days ago- ...Shift Leader Schedule: Full-time & Part-time available - Must have weekend/evening flexibility Step into a leadership role at Wendy's where you'll inspire your team, deliver great service, and grow your career. We're looking for natural leaders who are ready to...Full timePart timeMonday to FridayFlexible hoursShift workNight shiftDay shiftAfternoon shift
Wendy's
Hudson, NY2 days ago - ...Movin' on up... Families come in all shapes and sizes. And that includes the Wendy's family - the people you work with as a Wendy's Shift Leader. What you bring to the table: At least one year of restaurant work experience. High school diploma or GED. (...Work experience placementSummer workWork at officeAll shiftsFlexible hoursShift work
Taco Bell
Hudson, NY2 days ago $28 per hour
...manufacturing and industrial operations, is seeking an Operations Supervisor to join their team. As an Operations Supervisor, you will be... ...Operations Supervisor Location: Hudson, NY Pay Range: $28 Shift: Monday-Friday, 8:00 AM – 4:30 PM What's the Job? Oversee...Full timeTemporary workMonday to FridayShift workManpower
Hudson, NY1 day ago$24 - $26.9 per hour
...service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means: • Providing resources and tools to support those directly helping customers provide the best service. •...Hourly payFull timePart timeWork at officeLocal areaWork from homeFlexible hoursDay shiftAfternoon shiftLowe's
Hudson, NY3 days ago$45 per hour
...exceptional patient care. ~ Leadership Role: Step into a Working Supervisor position where you'll spend 50% of your time on the bench and 5... ...supervisory or leadership experience Schedule ~ Day Shift - No Weekends, No Holidays! Apply Now Interested in...Day shiftK.A. Recruiting
Hudson, NY2 days ago$45 per hour
...exceptional patient care. Leadership Role: Step into a Working Supervisor position where you ll spend 50% of your time on the bench and 5... ...supervisory or leadership experience Schedule ~ Day Shift No Weekends, No Holidays! Apply Now Interested in...Day shiftK.A. Recruiting
Hudson, NY4 days ago$27.81 - $48.94 per hour
QUALIFICATIONS: Education: Bachelor s degree or relevant experience required. License/Certifications: None Experience: Five (5) years experience in an administrative management and leadership role. Responsible to: Vice President, ...Columbia Memorial Health
Hudson, NY3 days ago$18 - $20 per hour
Description: We are looking to add Inventory Control Specialists to our team. Our auditors conduct monthly shop inventory and work with the shop crew and management to help control loss and improve operations. In addition to finding problems and opportunities you ...Stewart's Shops
Nassau, NY3 days ago$19 - $19.5 per hour
...GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store... ...other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs....Work at officeLocal areaImmediate startShift workWeekend workAfternoon shiftRoss Stores, Inc.
Nassau, NY2 days ago$65k - $75k
Responsibiltiies: * Own Game Launches: Coordinate end-to-end launches of casino content across multiple jurisdictions, ensuring releases go live accurately, on time, and in line with market and regulatory requirements. * Support New State Launches: Help power launches...Contract workBally's Corporation
Hudson, NY4 days ago$17.6 - $26.2 per hour
...) training packet Physical Requirements * Perform repetitive hand and arm motions while standing/walking the majority of the shift. * Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion. * Push or pull...Local areaShift workHannaford Supermarkets
Valatie, NY1 day ago- Leap Brands is partnering with a growing Quick Service Restaurant company looking for a Director of Operations who knows how to lead from the front, build strong teams, and drive execution across multiple locations. This is not a “sit behind a desk and forward emails...Casual work
Leap Brands
Nassau, NY4 days ago $21 - $21.25 per hour
Hourly rate ranges from $21.00 - $21.25 per hour and is dependent upon qualifications and experience. Benefits include: New York Paid Sick Time, Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program. All Bonus and Pay Programs subject to qualifications...Hourly paySeasonal workFlexible hoursSpencer Gifts
Hudson, NY3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Shift Supervisor. Be the first to apply!
