ECC Facility Operations Specialist

Strategic Analysis, Inc. Executive Conference Center (ECC) is seeking an individual with a flexible schedule to work part-time on call. This person will be the wizard behind the curtain to maintain a high standard of excellence for a conference center that specializes in hybrid (in-person and webinar) meetings for the DoD. The ECC consists of one large room that divides into two independent meeting rooms, plus a medium-sized meeting room and two board rooms. The ECC staff customizes the meeting room and foyer accommodate each client's needs.



Responsibilities and requirements:


• Provide high-level customer service to executive and DoD clientele.
• Move and arrange meeting room and foyer furniture based on written directions by ECC manager/assistant manager.
• Set-up, test, and troubleshoot audio-visual equipment and webinar connection.
• Open the facility, greet meeting point of contact, and ensure the facility is operating at its full operational capability.
• Maintain ECC concessions which include making coffee, stocking beverages, snacks, and supplies, and cleaning stations between guests' use.
• Receive, setup, and clean-up catering.
• Create and post directional signage.
• Set-up poster sessions and/or demonstration stations, provide equipment and supplies to support the activity.
• Maintain security protocols.
• As required, divide rooms and audio-visual, and re-set rooms in a timely manner.
• Escort or provide directions to guests as needed.
• Work with building manager, engineers, vendors, security, caterers, and IT to make the meeting/event successful.
• Close the facility by cleaning tables and beverage stations, restocking supplies, shutting down and storing audio visual equipment, and re-set room when requested prior to the next meeting.



Knowledge/Capabilities:


• Experience working at a conference center facility or venue.
• High School Diploma or higher level of education.
• Read, comprehend, and follow directions well.
• Communicate effectively, both verbally and in writing.
• Experienced with Microsoft Office products to include Word, Excel, PowerPoint, and Outlook.
• Experienced with audio visual equipment.
Webinar experience desired.
• Able to work independently.
• Creative thinker and solution driven.
• Ability to lift up to 30 pounds.
• Excellent organizational and time management skills.


This position is part-time with the opportunity for growth. The ideal candidate would: have a flexible schedule, have experience in the hospitality industry with a strong audio-visual understanding, be a team player and also able to work independently.


Strategic Analysis, Inc. is an Equal Opportunity employer and is committed to non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, color, religions, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability (physical or mental), age (40 or older), protected veteran status, genetic information (including family medical history) or any other characteristic protected by law. This policy includes but is not limited to the following employment actions: recruitment, hiring, firing, promotion, demotion, compensation, fringe benefits, training, mentoring and sponsorship programs.