Franchise Operations Specialist

Support franchisee development by owning the new unit and remodel registration process Manage the remodel and new development pipelines Track franchisee obligation dates at a store level and any changes to them Assist KFC US field development team to smooth/reset franchisee asset obligations Partner with KFC US field development team to register new restaurant sites Drive process improvement in KFC CRM and Accounts Receivable tools Manage the end to end franchise agreement process – from generation to termination Requirements BA required; 2-4 years relevant work experience Solid verbal & written communication skills as well as interpersonal and organizational skills Strong organizational skills, with ability to work independently and multi-task in a complex, fast-paced, and deadline-driven environment High attention to detail Resourceful nature, with strong customer-service orientation Experience with CRM tools and financial management systems Effective communicator who can present complex findings in a clear and complete manner Advanced Excel skills needed and familiarity with AIS & Domo or Power BI Hard Skills CRM tools financial management systems Excel Domo Power BI Soft Skills verbal communication written communication interpersonal skills organizational skills attention to detail customer service orientation ability to multi-task resourcefulness Certifications & Qualifications BA #J-18808-Ljbffr Jobtailor