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Remote BI Lead - Contact Center Analytics

Humana

Humana Inc. is seeking a Business Intelligence Lead to guide data and analytics for the VA Contact Center, translating CRM, telephony, quality management, and related systems into actionable insights that drive operational excellence. The role partners with VA Contact Center leadership, Enrollment, Operations and IT to identify trends, risks, and opportunities. It offers a remote-friendly setup with periodic travel and a competitive compensation package. #J-18808-Ljbffr

Vacancy posted 4 days ago
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