VP Of Operations

Job Description

Job Description

JOB DESCRIPTION

Canopy Connect is building the infrastructure that powers best-in-class insurance experiences. We empower consumers to gain value and convenience from their own data, and we enable businesses to securely and quickly support their customers.

We’re recruiting a tenacious, quick-witted, and curious  VP of Operations  to serve as the founding member of our Operations team. This is a highly-visible role that will work extensively with our CEO as well as several internal and external counterparts. The successful candidate will have a substantial impact on the organization and serve as Canopy Connect’s primary “go-to” person, on issues both large and small.

We’re looking for a true generalist who can seamlessly switch between the core competencies listed below. If you’re a “Jack of All Trades” looking for a self-directed, challenging, and highly-rewarding role in a collegiate environment, let’s talk!

Core Competencies:

• Human Resources
• Hiring, onboarding, benefits administration, coordination of team events, managing online employer reputation to attract top talent
• Finance
• FP&A, A/R & A/P, drafting investor updates, pricing/packaging construction, liaise with external accounting firm
• Legal
• Take ownership of compliance matters, prepare and update legal documents, liaise with external counsel
• Strategic
• Design & track OKRs, support partnership development efforts, lead special projects
• Ad hoc
• Manage CEO & general company email/mail correspondence, other ops tasks as needed

Primary working partners:

• CEO
• Sales
• Recruiting (internal)
• Accounting (external)
• Legal (external)

About you:

• 5+ years professional experience
• Experience in B2B SaaS, particularly at a product-led growth org with DTC/SMB and enterprise lines of business (Stripe, Slack, Grammarly, etc.)
• Experience at a Series A or earlier startup
• Self-motivated, resourceful, and comfortable working in nebulous environments with minimal oversight
• Clear, concise, and confident communicator (both written and verbal)
• Lifelong learner
• Extraordinarily organized

Bonus points for:

• Experience at a company selling APIs and/or data (vs. a platform)
• Experience in insurance, payments, banking, FinTech, and/or InsurTech
• Experience at hypergrowth startup that scaled substantially during your tenure
• Prior roles in BizOps, Special Projects, or Strategy
• Prior experience as a founder