Product UX Writer
Rootshell Inc
Product UX Writer
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Product UX Writer Role for one of our direct client.
Role: Product UX Writer Location: Redwood City, CA
Responsibilities
Collaborate on project plans and cross-functional teams throughout the product lifecycle. Content authoring for portal products, software applications, and user-facing communications. Copyedit and proofread digital (mobile and web) content for grammar, style, tone, and voice. Ability to provide feedback on the visual style, interface, and interaction flow of applications. Make sure appropriate content is shown to a user in the right place, at the right time, and in the best format. Organize and manage existing and employee-generated content/documents for publishing. Work with translation managers to coordinate the publishing of locale files in over 17 languages. Understand browser capabilities, IT infrastructure, CMS, JSON code, and HTML templates to ensure that content schemes are feasible and deliverable. Contribute to feature requirements, design reviews, and UAT cycles.
Qualifications
Strong knowledge of content management with experience on portals and enterprise CMS (like AEM, dotCMS, gitHub, and Salesforce Knowledge). Minimum of five years with product software UX writing. Experience implementing content strategy, reviewing feature requirements with PM, working with UX designers, and applying messaging framework guidelines. Proven ability to deliver effective and compelling content online (microcopy, labels, page body copy, error messages, tooltips, help articles, emails, documents, announcements). Influential communication (verbal, written, and presentation) skills. Portfolio review required (samples, websites, process descriptions). Bachelor’s degree required
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