Data Scientist

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.About the roleAs a Data Scientist, you will provide valuable insights to support our go-to-market teams, working closely with Sales, Marketing, and Customer Relations. You'll support initiatives including lead scoring, campaign performance modeling, funnel and conversion analysis, and customer segmentation. You will collaborate cross-functionally with Sales, Marketing, Customer Relations, and Finance to build and apply models that turn data into actionable insight. You'll follow established best practices in analytics and modeling, contributing to strong data governance and insight generation.Your missions @ Aircall:Partner with GTM stakeholders to translate business questions into reliable, scalable data products.Provide actionable insights and compelling narratives to influence major decisions at the C-level.Build and own reporting in Looker, from LookML development to dashboard performance optimization, powering self-service analytics GTM teams rely on every day.Work closely with data engineers to continuously improve the data stack, governance practices, and analysis quality.A little more about you:2+ years of hands-on experience in a high growth environmentProficiency in SQL for deriving insightsProficiency in PythonHands-on Looker/LookML experienceExcellent interpersonal skills and the ability to explain complex data clearly to stakeholders at all levelsYou have an insatiable curiosity and are biased toward actionBase salary range:$140,000—$180,000 USDWhy join us?ð Key moment to join Aircall in terms of growth and opportunitiesð‍️ Our people matter, work-life balance is important at Aircallð Fast-learning environment, entrepreneurial and strong team spiritð 45+ Nationalities: cosmopolite & multi-cultural mindsetð¶ Competitive salary package & benefitsDE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.Want to know more about candidate privacy? Find our Candidate Privacy Notice here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.