Restaurant General Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Del Taco LLC. The independent franchisee, not Del Taco LLC, will be your employer. The independent franchisee is responsible for all employment‑related matters. Position Summary Reporting to the Area Director, the Restaurant Manager is responsible for protecting and delivering the Del Taco Brand, growing sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way. Essential Job Functions Fully staff the store with quality people Recruiting, hiring, and retaining all restaurant employees Ensuring the entire team is certified according to the current training process at all times Creating a service‑oriented culture Promoting an environment of fun and teamwork Evaluating performance and recommending salary increases Recommending, approving, and administering disciplinary action, suspension, and/or termination Developing and growing team members and future managers Del Taco Brand Delivery Execute Del Taco standards and use our processes and systems 100% of the time Maintain the facility and customer areas Maintain all equipment to operational and safety standards Deliver only quality products to Del Taco standards every time Adhere to cleaning schedules and standards Ensure employees are in proper uniform Ensure a consistent service experience Ensure POP and signage are present and in the approved location Sales Planning & Customer Loyalty Identify and communicate sales goals (daily, weekly, year‑over‑year) Ensure the right people are in the right places according to projected/actual sales Increase customer count and check average, and maximize capacity and customer value Identify and execute local store marketing opportunities to attract new customers Stay aware of local events; understand the store’s current trade area and competition Execute speed ("speed with a smile") and service standards Flawlessly execute marketing promotions and campaigns Profitability & Cost Management Maintain staffing levels to actual sales Comply with labor laws Accurately order and manage inventory to reduce waste and prevent theft Ensure cash handling procedures and standards are in place and followed Perform cash audits and address identified issues Execute safety and health standards Minimize R&M, supplies and services costs by managing service vendors efficiently Achieve and communicate controllable cost targets May perform other responsibilities as assigned; responsibilities and duties may change when circumstances dictate (e.g., emergencies, changes in workload, rush jobs, or technical developments) Knowledge, Skills & Experience High school diploma or equivalent 3‑5 years experience in a QSR or full‑service concept ServSafe Certified Fluent in English; Spanish is a plus Excellent communication and interpersonal skills; great telephone manner Excellent analytical, problem‑solving, and math skills Ability to work with minimal supervision, under pressure Proven ability to lead and motivate a diverse team and promote learning, development, and career growth Physical Requirements/Environment & Working Conditions Office and restaurant environment: extended periods of standing, sitting, typing, and looking at a computer screen; may require some reaching, bending, and lifting Ability to drive/travel to restaurant locations within assigned area, including some overnight travel Valid driver’s license and proof of vehicle insurance required Limitations & Disclaimer The above position profile is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job‑related instructions and to perform other job‑related duties requested by their manager in compliance with federal and state laws. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to the position, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Del Taco. Continued employment remains on an “at‑will” basis. Equal Employment Opportunity Del Taco is fully committed to equal employment opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. #J-18808-Ljbffr Virginia