Dining Room Supervisor

Job Purpose Under the direction of the Executive Chef, the Dining Room Supervisor oversees all aspects of the dining room operation, including staff scheduling, training, setup, service, breakdown, cleanliness, equipment, furnishings, and ordering of service‑related food and supplies for dining and special events. The Dining Room Supervisor coordinates with kitchen staff to maintain smooth, efficient, and pleasant service at all times. Oversees the assignment of the setup of coffee breaks and hors d’oeuvres for large groups. Dining Supervisory Experience preferred. Company Overview True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident’s families in a profound and personal way. Team members serve as a bridge between the residents, families, and the company allowing us to provide the absolute best experience for all. At True Connection Communities, you’ll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit Duties and Responsibilities Maintain a customer focused attitude at all times while managing the food distribution, balancing the serving responsibilities among the food servers. Ensure visibility during meal times by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met. Prepare schedules and assign tasks to wait staff, including assigning tables and closing duties. Ensure wait staff meets company standards including appearance and dress attire, customer service standards, and proper food handling techniques. Train wait staff on all operating procedures and menu education. Ensure efficient operating within budgeted guidelines. Promote customer engagement activities and interact with residents during meal times to monitor resident satisfaction or concerns about food service and develop plans to address as appropriate. Facilitate highest quality and service practices in all Food and Beverage sanitation standards and service to the residents in the dining room. Monitor and evaluate food quality for presentation, temperature, and serving portion size. Communicate with food kitchen personnel for adjustments and share resident feedback. Monitor and evaluate table service adequacy for timing, etiquette and thoroughness; provide service hospitality training and adjustments as appropriate. Monitor and adjust residents accounts for meal and charge accuracy. Ensure floor charts and tables are set up correctly. Assist servers as needed with table service. Maintain Toast POS System by adding menu items, adding/deleting employees to Toast system. Perform other duties as assigned. Qualifications High school diploma or equivalent. Two (2) years’ experience in fine dining. Dining Room Supervisory experience preferred. Excellent communication, organization, and customer service skills. Ability to stand or walk for 8‑hour shifts and lift at least 20 pounds. Working Conditions This position works in a fast‑paced restaurant environment with exposure to heat, flames, cold temperatures, slippery floors and sharp cooking tools. This position may work in close contact with others. This position must comply with food safety regulations, which include appropriate clothing and protective gear such as hairnets, masks, disposable gloves and slip‑resistant shoes. Benefits Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA) Paid Parental Leave, Short‑term & Long‑term Disability Industry‑leading PTO Paid Holidays401k program, including match Tuition reimbursement Staff development courses & free online training courses Paid training Bonus programs Employee Assistance Program (EAP) Employee/Resident Referral Bonuses True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws. True Connection Communities complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities. True Connection Communities is a Drug‑Free/Smoke‑Free Workplace. #J-18808-Ljbffr True Connection Communities