Community Health Worker

Job Description

At TriHealth, Community Health Workers make a meaningful impact every day.

We're committed to creating an exceptional place to work and receive care-one built on strong values, teamwork, and respect. Here, you'll be supported by a compassionate community, grow your clinical skills, and contribute to high-quality patient care in a trusted health system.

Join us and be part of a team that leads with purpose, supports your development, and stays true to the values that define who we are at our core.

Location: Bethesda North OB GYN Center, 10495 Montgomery Rd. Montgomery, OH 45242

Schedule: Full Time Day

Incentives & Benefits:

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

*PRN positions not eligible for TriHealth benefits

Job Overview:

Under the supervision of CHW, registered nurse or social worker

Job Requirements:

High School Degree with progress toward a Community Health Worker Certificate, OR an Associate's degree in a health related field
Basic Life Support for Healthcare Providers (BLS)
Knowledge of priority neighborhoods
Good communication skills and interest in the health of economically disadvantaged families

Job Responsibilities:

Collaborates with and maintains knowledge of other health and social service agencies to meet identified needs of clients; makes appropriate referrals when indicated. Acts as a liaison between client and other health service providers.
Works independently in the community setting. Establishes relationships with community groups to recruit program participants.
Actively participates in the planning and implementation of community program events.
Conducts client interview to identify potential or actual barriers to personal health and well-being; reports findings to clinical supervisor for assistance in formulating action plan using program guidelines; maintains strict confidentiality and adheres to HIPAA regulations at all times.
Completes documentation of client interactions in a timely manner per department policy and adheres to Program Guidelines at all times for formulation of action plan.
Communicates to other individuals and agencies the unique knowledge, duties, and responsibilities of the emerging role of community health worker.

Other Job-Related Information:

Working Conditions:

Climbing - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Interpersonal Communication - Frequently
Kneeling - Occasionally
Lifting 50+ Lbs. - Frequently
Lifting <50 Lbs. - Consistently
Pulling - Consistently
Pushing - Consistently
Reaching - Consistently
Reading - Frequently
Sitting - Consistently
Standing - Consistently
Stooping - Frequently
Talking - Consistently
Thinking/Reasoning - Frequently
Use of Hands - Frequently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:


Serve: ALWAYS...
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS...
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS...
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS...
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS...
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community