Leasing Specialist

Job Title: Leasing Specialist Location: Woodland Hills, CA 91367 Salary Range: $23.00 - $24.00 Hourly Position Type: Full Time Job Shift: Day Description Position Overview Responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments. What We Offer * Pay: $23.00-$24.00 per hour * Schedule: Full-time (40 hours per week), Monday-Friday, 8:00 AM-5:00 PM . * Benefits: Medical, Dental, Vision, Life Insurance; 401(k) with employer match * Time Off: Paid vacation and 15 paid company holidays Key Responsibilities * Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.). * Immediately record all telephone and in-person visits on appropriate reports. * Files own guest cards and maintain according to established procedures. * Inspect models and available "market ready", communicate related service needs to Property Manager. * Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale. * Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements. * Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) * Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status. * Ensure apartment is ready for resident to move-in on agreed date. * Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs. * Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community. * Assist in monitoring renewals. Distribute and follow-up on renewal notices. * Monitor advertising effectiveness. Gather information about market competition in the area and file. * Represent the company in a professional manner at all the times. * Accept rental payments and give immediately to Assistant Community Manager. * Type lease and complete appropriate paperwork and input information on Yardi System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures. * Maintain current resident files. * Maintain and record daily inspections for the community. * Distribute all company or community-issued notices. * Maintain accurate monthly commission records on leases and renewals for bonus purposes. * Assist management team with other various tasks as required. * Consistently implement policies of the community. * Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments. * Maintain open communication with Property Manager and Maintenance Supervisor. * Contribute to cleanliness and curb appeal of the community on continuing basis. * Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager. * Participate in outreach marketing activities on a regular basis to obtain prospective residents. * Advise residents of referral concessions (if permitted). * Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc. * Distribute newsletters, pamphlets, flyers, etc. * Conduct market surveys and shop competitive communities Abilities - Demonstrate an ability to support and contribute to community team. - Strong command of the English language, including proper grammar, spelling, and sentence structure. - Thorough understanding of the English language and ability to communicate effectively with others. - Strong writing and proofreading skills. - Must possess a positive attitude and the ability to smile under all circumstances. - Participate in training in order to comply with new or existing laws. - Ability to work a flexible schedule, including evenings and weekends. - Neat, clean, professional at all times throughout the workday and/or whenever present at the community. - Comply with expectations as demonstrated in the employee handbook. - Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem Qualifications * High School Diploma or equivalent. * 2 years relevant experience * Fair Housing Certification, willingness to obtain prior to interacting with prospective residents. * Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook, community software Compensation details: 23-24 Hourly Wage PI5313101d54f9-29400-39625642