Onsite Service Team Lead - AZ

On-site Service Engineer Team Lead

The On-site Service Engineer Team Lead is responsible for performing and supervising semi-routine preventative maintenance of products through well-defined schedules and procedures. Main responsibilities include directing team daily operational activities while providing single point of contact for customer for all Installation Qualification related issues, establishing and auditing local operating procedures to provide a training aid and reference source for Edwards and customer personnel, performing special projects at customer site with supervision as needed from senior technical experts or project management, maintaining records of repairs and maintenance performed using local database, developing and maintaining a preventive maintenance schedule for equipment that will ensure optimum performance, assisting with failure analysis by providing information on mode of failure on each equipment failure, submitting information to Edwards technical department to drive equipment improvements, writing weekly/monthly reports on activities that have been performed at a customer's site based on customer and regional management requirements, working with Site Lead and Site Manager to ensure 7x24 escalation support for site team, maintaining punctual, regular and predictable attendance; working collaboratively in a team environment with a spirit of cooperation, and respectfully taking direction from supervisor and completing other duties as assigned.

To Succeed, You Will Need

Education level: AS degree or equivalent in relevant technical field (full military equivalent may substitute for AS with HR and supervisory approval) OR 4+ years' related technical experience (i.e., military, electromechanical devices, comms).

Relevant previous experience: 5 years related industry experience including the completion of relevant training and competencies profiles defined within the training plan for the current position and has demonstrated understanding of the product.

Knowledge areas/Skills: Electronic, mechanical, chemical, or gas in the Semiconductor industry is preferred.

Other requirements: Strong proven leadership skills. Excellent organization, prioritizing, multi-tasking and customer service skills.

In Return, We Offer

• Company Culture and Values: In the Atlas Copco Group, we emphasize collaboration, innovation, and sustainability. Join us to be part of a team that values diverse perspectives and continuous growth.
• Benefits and Perks: Enjoy a benefits package including health and wellness programs, retirement savings, and employee assistance. We offer flexible working arrangements and career advancement opportunities. Specific benefits vary by location.
• Growth Opportunities: Access global training, mentorship, and career progression pathways to achieve your professional goals.
• Compensation Transparency: We value fairness and transparency. Our competitive salaries reflect your skills, experience, and contributions, with details provided during the hiring process.

Job Location

This position is onsite, supporting our valued customers at TSMC.

We Are An Equal Opportunity Employer!

Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.