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Patient Care Coordinator

Allmed Staffing Inc

Job Description

Job Description

PSR Phone Operator – WellMed

Location: WellMed / UHG
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Interview: In Person

We are seeking a PSR Phone Operator to join the WellMed/UHG team! This is a great opportunity for a healthcare professional who enjoys helping patients and keeping clinic operations running smoothly.

As a PSR Phone Operator , you'll be an important first point of contact for patients, providing friendly and professional support while ensuring calls are handled efficiently.

What You'll Do

  • Answer and assist with incoming patient calls

  • Schedule appointments and provide basic assistance with patient questions

  • Take and accurately relay messages to providers and clinic staff

  • Direct calls to the appropriate department or team member

  • Help maintain efficient call flow and a positive patient experience

What We're Looking For

  • 2+ years of healthcare experience

  • Familiarity with medical terminology

  • Strong communication and customer service skills

  • Professional, patient-focused approach

  • Ability to manage multiple calls and priorities in a fast-paced environment

    Dress Code: Khaki, blue, or black slacks with blue, gray, or black tops/scrubs

    No license or certification required.

Vacancy posted 15 days ago
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