QA Manager

Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights. The Role As a QA Manager with Presidio, you will be responsible for defining and driving the overall QA strategy, leading QA teams across multiple workstreams and regions, and ensuring consistent testing standards and quality outcomes. Oversees test planning, execution, defect management, and release readiness while maintaining end-to-end test coverage, traceability, and adherence to quality gates. Provides stakeholders with clear reporting on testing progress, quality metrics, risks, and issues, while driving continuous process improvement and enhancing QA maturity across the organization. Travel Requirements This is a hybrid role with 5% associated travel. Responsibilities Include Own and drive QA strategy and execution Lead and manage QA teams across workstreams and regions Ensure test coverage, traceability, and execution quality Manage defect triage and resolution tracking Provide status reporting, metrics, and risk visibility Act as primary QA stakeholder interface Enforce release quality gates Drive process improvements and QA maturity QA Strategy & Test Plans Test execution reports and dashboards Defect and quality metrics Risk/issue logs with mitigation plans Release readiness assessments Required Skills and Professional Experience Bachelor's degree or the equivalent work experience and/or military experience 10+ years' experience in Quality Assurance Minimum 5+ years prior experience in a QA Manager / Lead role Experience in large-scale, multi-system implementations Demonstrable experience in: QA strategy, test planning, and estimation Managing end-to-end testing (functional, integration, UAT, regression) QA governance, metrics, and reporting Defect lifecycle management and triage Stakeholder communication and cross-functional coordination Experience using Azure DevOps / JIRA / Smartsheets Previous automation exposure (Selenium, BrowserStack, Playwright etc.) Experience with API/integration testing (Postman) Additional Desired Skills and Professional Experience PMP, Agile/Scrum Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit Applications will be accepted on a rolling basis. Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve. Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. The "Know Your Rights" Poster is available here: Presidio EEO Policy Statement is available here: Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to View email address on click.appcast.io and let us know the nature of your request and your contact information. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to. Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr