Lead, Information Security - Governance & Controls

Job Classification: Technology - Information Security Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions. Your Team & Role As a Lead, Information Security Operations in Network Security Governance & Standards, with a focus on firewall access management, you will execute; request triage, risk treatment and application of compensating controls. You will partner with other security professionals to strengthen the security of company data and assets by applying information and network security knowledge, mitigating controls, and lifecycle tracking. You will explain difficult concepts and influence others when describing risk, compensating controls in the service decision making process. You will work on extremely complex problems in which analysis of situations or data requires an evaluation of risk and controls. In addition to advanced technical expertise and experience, you will bring excellent problem solving, communication and teamwork experience guiding the team in risk evaluation and exception triage results. In an evolving process maturity, coach team members in agile process and ceremonies. Along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do. Here is What You Can Expect on a Typical Day Perform highly complex project and operational work, evaluating secure architecture against security requirements for assigned solutions and processes under the guidance of senior team members. Provide guidance to junior team members. Leverage knowledge of business and security systems/processes to identify risk and build strong / antifragile Information Security capabilities and improve tooling/processes to address these risks. Lead service delivery execution and guide junior team members in risk triage and exception processing, while partnering effectively with non-technical security advisors. Maintain service catalog documentation, standard operating procedures, and stakeholder communication artifacts (e.g., security briefs, one-pagers) that articulate service expectations, intake requirements, and governance principles to Security Advisors and cross functional teams. Coordinate cross functional teams in geographically disperse locations to execute daily service delivery operations for the network security request — including intake triage, risk assessment, and service delivery — while aligning to governance standards and escalating appropriately. Ability to understand, measure and manage a services capacity vs. demand and the ability to prioritize work and when necessary, roll up your sleeves As a person, you intrinsically enjoy diving into complex technical network security and cloud/infrastructure architecture problems with an antifragile mindset The Skills & Expertise You Bring Bachelor of Computer Science or Engineering or experience in related fields Ability to manage your work and maintain priority focus with minimal guidance and effectively leverage diverse ideas, experiences and perspectives to the benefit of the organization Experience with agile development methodologies Knowledge of business concepts and information security tools and processes that are needed for making sound decisions in the context of the company's business Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges Excellent problem solving, communication and collaboration skills Advanced experience and/or expertise with several of the following: NIST and ISO 27000 Standards Information Security Control Standards and Engineering Specifications Identity and Access Management specifically Microsoft Entra ID (Azure AD) group management and Zscaler ZTA onboarding workflows Working knowledge of edge infrastructure including firewalls, WAF's, proxy, advanced bot protection services to name a few. Experience with Zero Trust concepts and Zero Trust Network Access (ZTNA) International team collaboration, cross functional workflow execution Preferred qualifications: Certified Information Systems Security Professional (CISSP) Cloud security certifications (AWS or Azure) (GSEC) (GIAC Security Essentials) (GWEB) Certified Web Application Defender You’ll Love Working Here Because You Can Join a team and culture where your voice matters; where every day, your work transforms our experiences to make lives better. As you put your skills to use, we’ll help you make an even bigger impact with learning experiences that can grow your technical AND leadership capabilities. You’ll be surprised by what this rock-solid organization has in store for you. What we offer you: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $114,500.00 to $188,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Market competitive base salaries, with a yearly bonus potential at every level. Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 401(k) plan with company match (up to 4%). Company-funded pension plan. Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. If you need an accommodation to complete the application process, please email View email address on click.appcast.io. If you are experiencing a technical issue with your application or an assessment, please email View email address on click.appcast.io to request assistance. Prudential Financial, Inc. (NYSE: PRU), a global financial services leader and premier active global investment manager with approximately $1.4 trillion in assets under management as of Dec. 31, 2023, has operations in the United States, Asia, Europe, and Latin America. Prudential’s diverse and talented employees help make lives better and create financial opportunity for more people by expanding access to investing, insurance, and retirement security. Prudential’s iconic Rock symbol has stood for strength, stability, expertise and innovation for 150 years. For more information please visit news.prudential.com. Our Commitment to an Inclusive Workplace Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential. PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives. For more information about PGIM, visit pgim.com. Prudential Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. For more information please visit news.prudential.com. PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States. PFI of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. Our Commitment to an Inclusive Workplace Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.