Assistant Manager - Room Operations
Full-time
Marriott
JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. CANDIDATE PROFILE Education and Experience
• High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities
• Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.
• Runs and reviews critical information contained in room operations reports.
• Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.
• Operates all department equipment as necessary and reporting malfunctions.
• Ensures employees have the proper supplies and uniforms.
• Understands night audit procedures and being able to comprehend and utilize reports as necessary.
• Understands and complies with loss prevention policies and procedures.
• Communicates performance expectations employees in accordance with job descriptions for each position.
• Handles employee questions and concerns.
• Effectively schedules employees to business demands and tracks employee time and attendance. Contributing Information to Support Managing to Budget
• Supervisessame day selling procedures to maximize room revenue and property occupancy.
• Verifies accuracy of room rates to maximize revenue opportunities
• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.
• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of Room Operations on the overall property financial goals and objectives. Providing for and Managing the Guest Experience
• Assists in the investigation of employee and guest accidents.
• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities
• Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.
• Runs and reviews critical information contained in room operations reports.
• Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.
• Operates all department equipment as necessary and reporting malfunctions.
• Ensures employees have the proper supplies and uniforms.
• Understands night audit procedures and being able to comprehend and utilize reports as necessary.
• Understands and complies with loss prevention policies and procedures.
• Communicates performance expectations employees in accordance with job descriptions for each position.
• Handles employee questions and concerns.
• Effectively schedules employees to business demands and tracks employee time and attendance. Contributing Information to Support Managing to Budget
• Supervisessame day selling procedures to maximize room revenue and property occupancy.
• Verifies accuracy of room rates to maximize revenue opportunities
• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.
• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of Room Operations on the overall property financial goals and objectives. Providing for and Managing the Guest Experience
• Assists in the investigation of employee and guest accidents.
• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Vacancy posted 17 days ago
Similar jobs that could be interesting for youBased on the Assistant Manager - Room Operations in Tampa, FL vacancy
- ...JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry... ...AYS and Concierge/Guest Services. Position assists in working with employees to carry out...SuggestedPart timeShift workNight shift
- ...keeping, prepares, reviews and analyzes reports. Essential duties include, but are not limited to: ~ Responsible for assisting the Shift Manager with the scheduling, planning, timing and supervision of all details for the cage department during the intended shift...SuggestedWork experience placementShift workNight shift
003 Seminole Hard Rock Tampa
Tampa, FL2 days ago - ...Assistant Manager, Product Operations - Tampa Premium Full time 2300 Grand Cypress Drive, Suite 105, Lutz, FL, US 33559 Apply Through Workday We'll send you to our application portal to get started. About Gap Gap has always been about optimistic American...SuggestedFull timeWork at officeFlexible hoursNight shiftWeekend workAfternoon shift
$19.72 per hour
...Job Description Job Description POSITION TITLE: Assistant Manager of Campus Operations: Full-Time SALARY: $19.72/hour DEPARTMENT: Facilities /Operations REPORTS TO: Director of Facilities and IT Schedule: Flexible (Weekends and Evenings Required)...SuggestedFull timeTemporary workFor contractorsLocal areaFlexible hoursShift workNight shiftWeekend workAfternoon shiftMuseum of Science and Industry (MOSI)
Tampa, FL11 days ago- ...business strategy and leading the daily operations of the store. Your passion lies in training... ...at driving sales by maximizing Fitting Room and Salesfloor productivity and building... ...! You've led teams in a retail management role previously - #practicemakesperfect!...SuggestedFull timeTemporary workSeasonal workFlexible hours
- ...business strategy and leading the daily operations of the store. Your passion lies in training... ...at driving sales by maximizing Fitting Room and Salesfloor productivity and building... ...! You've led teams in a retail management role previously - #practicemakesperfect!...Full timeTemporary workPart timeSeasonal workLocal areaFlexible hoursShift work
$18 per hour
...Assistant Manager Starting Pay Rate: Hourly - Hourly Plan, 18.00 USD Hourly Tidal Wave... ...responsibilities of the site's facility and its operations. They use their drive, determination,... ...facility, landscaping, and equipment rooms. What You Will Need ~2+ years...Hourly payTemporary workLocal areaFlexible hoursShift workAfternoon shift- ...Program Manager Threat Tec, LLC, a rapidly growing Veteran-Owned Business, is the leader of Operational Environment (OE) replication and Threat Emulation/Wargaming solutions.... ...result of your disability. You can request assistance by contacting ****@*****.*** or...Contract workFor contractorsFor subcontractorWork at officeRelocation
- ...Hot Topic Part-Time Assistant Manager Level 1 We're looking for music and pop culture fanatics... ...also support the management team in daily operations and meeting sales targets. What You'... ...ship; you'll help keep the stock room organized and the store tidy Help develop...Part time
- ...Assistant Manager, OMNI Operations We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed... ...maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and or baker's...Full timePart timeH1bLocal areaRelocation packageFlexible hoursShift workWeekend work
- ...expected, not optional. We are seeking a driven and dynamic Assistant Salon Manager to support our Tampa area locations. This role is designed... ...for individuals pursuing a long-term path in leadership, operations, or business development within a service-based industry....Temporary workSeasonal workLocal areaFlexible hoursWeekend workAfternoon shift
Salon Halo
Tampa, FL22 days ago - ...Job Description Job Description The Assistant Manager of Campus Operations is responsible for performing building maintenance tasks, including preventive maintenance, construction, repair and maintenance of all electrical, lighting, plumbing, painting, masonry, and...Part timeFor contractorsWork at officeLocal areaFlexible hoursShift workWeekend workAfternoon shiftWeekday work
- ...Senior Manager, Last Mile Operations Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge... ...Company-paid disability and life insurance ~ Employee Assistance Program (EAP) ~ Career and Leadership Development Programs...Contract workFor contractorsWork at office
$18 - $20 per hour
...fans and exercise practitioners. Our Assistant General Manager, reporting directly to the General... ...facility, including equipment, locker rooms, and common areas. * Ensuring compliance... ...than 40 lbs. * Ability to access and operate the Company computer system including...Hourly payDaily paidFull timePart timeFlexible hoursWeekend work- ...Business Analysis Manager - Filter Maintenance Embark on a rewarding and challenging career as a Business Analysis Manager with... ...Analysis Manager - Filter Maintenance within Global Screening Operations (GSO), you will lead the Volume Mitigation Team to perform data...
- ...Assistant Manager Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to providing a broad selection of on-trend apparel for all the occasions in a woman's life. Our mission...Flexible hours
- ...Assistant Manager As an Assistant Manager, you will work with the Store Management Team to ensure that each customer receives an amazing... ...team of associates, ensuring smooth execution of store operations, creating a great store environment, and so much more! Do you...Part time
- ...Assistant Grocery Manager Do you enjoy assisting in overseeing several projects at the same time? Do you enjoy implementing strategies to meet goals for sales, margin, and inventory? Do you have a passion for delivering an extraordinary customer service experience while...Temporary workImmediate startFlexible hoursNight shift
$17.75 - $22.3 per hour
...Assistant Manager J.Crew gets you dressed every day, for every occasion. Since 1983, we've been creating classics that feel familiar and... ...to adapt strategies for business success and ensure smooth operational support as needed. What You'll Do Support the Store Director...Hourly payFull timePart timeImmediate startNight shift- ...Assistant Vitamin Manager Is helping people discover the benefits of supplements and vitamins your desire? Do you enjoy educating and coaching people to a healthier lifestyle? Do you have a passion for delivering an extraordinary customer service experience while working...Temporary workImmediate startFlexible hoursShift workNight shift
- ...Pizza Hut Assistant Manager Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's... ...Pizza Hut franchisee in the world with 1200+ locations and are operating in 2 countries. We continue to grow by building new stores...Work experience placement
- ...Sunglass Hut - Assistant Manager II Brand: Sunglass Hut Location: Tampa, FL, US, 33619 Store #: 00C074 Sunglass Hut SGO Position: Full... ...products in both fashion and performance. Ensures execution of operational policies and procedures. Ensures clear communication to...Minimum wageFull timeLive inLocal area
$17 - $30 per hour
...Assistant Manager Location: Lutz, FL (Tampa Premium Outlets) At Johnston & Murphy we believe that attributes are as important as experience... ..., standing for long periods of time, walking, using hands to operate controls and climbing ladders in a safe manner. In addition,...Hourly payAfternoon shift- ...Assistant Manager Position at Dunkin' Brewing Brand is currently hiring for an Assistant Manager to join our Dunkin' network! Lead &... ...Brewing Brand team as an Assistant Manager and help drive daily operations, mentor team members, and ensure guest satisfactionwhile...Extra incomeCurrently hiringAll shiftsFlexible hoursShift work
$17 per hour
...Assistant Manager Are you a natural leader? Do you like to help others be successful? The role of an AM is primarily based on leading... ...look like # Assist the manager in making sure your store operates at a high level # Take ownership while managing location...Flexible hoursWeekend work- ...Description Administrative Assistant to CFO Triage Partners | Corporate... ...) and Corporate Headquarters operations . This role is ideal for... ...direct support to the CFO by managing schedules, preparing business... ...supplies, conference rooms, mail, shipping, deliveries,...Full timeWork at officeMonday to FridayFlexible hours
Triage Partners LLC
Tampa, FL6 days ago - ...Assistant Manager - Bilingual America's Best is part of National Vision, one of the largest optical retailers in the United States. The... ...more affordable and accessible. By overseeing the daily operations of our stores, including personnel management and inventory...Work at office
- ...Assistant District Manager Hillsborough County to Hernando County Position Summary The Assistant District Manager is responsible for... ...consultants, contractors, and vendors to ensure the effective operation of the District. This role requires strong leadership,...Contract workFor contractorsWork at officeLocal areaImmediate startAfternoon shift
- ...Assistant Store Manager Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering... ...Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely...Flexible hoursNight shift
$21 - $30 per hour
...Assistant Store Manager Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire... ...excellence in customer engagement, merchandising, operations, and community connection. In the Store Manager's absence,...Hourly payLocal areaFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Assistant Manager - Room Operations. Be the first to apply!
Related searches
- fashion assistant manager Tampa, FL
- management aide Tampa, FL
- sales assistant manager Tampa, FL
- supervisor assistant manager Tampa, FL
- assisted living manager Tampa, FL
- assistant lab manager Tampa, FL
- assistant director of sustainability Tampa, FL
- executive team assistant office manager Tampa, FL
- assistant manager Tampa, FL
- assistant service manager Tampa, FL