Grid Modernization Specialist, OMS Lead

Role Description

Lead the Future of Outage Management. If you have deep hands-on experience in utility outage management, OMS configuration, or distribution operations and you're ready to take that expertise beyond a single utility, we want to meet you.

We're seeking a Grid Modernization Specialist, OMS Lead to serve as a senior technical expert and trusted partner to utility clients across North America. This role is built for someone who understands outage management from the inside: the control room pressure, the storm response complexity, the integration challenges, and the operational stakes of getting it right.

Roles and Responsibilities

• Own the full lifecycle of OMS delivery, from solution design and architecture through configuration, testing, and go-live.
• Lead design workshops with utility stakeholders to gather requirements and align on solutions.
• Translate complex business needs into functional requirements and system configurations.
• Ensure end-to-end traceability from requirements through testing outcomes.
• Collaborate across the ADMS ecosystem, aligning OMS with GIS, SCADA, AMI, IVR, and mobile workforce systems.
• Serve as the primary liaison between utility control room teams, customer operations, field crews, and external vendors (e.g., Schneider Electric, GE, Oracle, CGI, OSI, ABB).
• Assess current-state outage management workflows and identify improvement opportunities.
• Define and shape future-state standard operating procedures (SOPs) for dispatchers, operators, and field crews.
• Support training initiatives and help drive user adoption of OMS solutions.
• Enable utilities to build strong operational change management capabilities.
• Lead OMS solution design and architecture efforts.
• Configure and deploy OMS and Switching Management modules within ADMS platforms.
• Develop and execute comprehensive test scenarios, including high-activity and blackout conditions.
• Provide go/no-go recommendations based on testing results and risk assessments.
• Support business process development and operational change management initiatives.
• Contribute thought leadership to the Grid Modernization practice, particularly in outage management and storm response.

Qualifications

• 7+ years of experience in utility outage management, OMS implementation, or distribution operations.
• Hands-on experience with major OMS and ADMS platforms.
• Strong working knowledge of:
  • Outage detection and prediction.
  • Crew dispatch and ETR (Estimated Time of Restoration) management.
  • Switching and tagging safety processes.
  • Storm response coordination.
  • SCADA and AMI integration.
• Familiarity with IEEE 1366 standards and utility reliability metrics, including:
  • SAIDI (System Average Interruption Duration Index).
  • SAIFI (System Average Interruption Frequency Index).
  • CAIDI (Customer Average Interruption Duration Index).
• Strong communication and facilitation skills, with the ability to:
  • Drive alignment across utility business, operations, vendor, and IT stakeholders.
  • Effectively operate in high-visibility, cross-functional environments.

Benefits

• Competitive total compensation package.
• Salary range: $125,000.00 - $205,000.00 USD annually.
• Bonus program of up to 10% of annual compensation, subject to individual and organizational performance.
• Comprehensive benefits package, including:
  • Health and wellness benefits.
  • Flexible Time Off program.
  • Paid holidays.
  • Discretionary 401(k) match.
  • Participation in the Employee Stock Ownership Plan (ESOP) for US-based employees.