Shift Leader

Join Northern Blends Smoothie KingJoin a championship team at Northern Blends Smoothie King — Developer of the Year 2020! We're rapidly expanding across Michigan and Ohio and are looking for driven, values-based leaders to help shape our stores, culture, and guest experience.Role OverviewA leadership-driven culture that invests in YOUFast-paced, people-first environmentPaid training and skill-building opportunitiesFlexible scheduling with full or part-time optionsPerformance-based raises and incentiveWhat You'll Do:Lead and support the team during shiftsUphold Smoothie King standards in service, cleanliness, and product qualityOpen and/or close the store, including cash handling and checklistsManage labor, breaks, and shift flow efficientlyAddress guest issues with professionalism and careTrain, coach, and inspire team members dailyMonitor store performance and support KPI targetsRequirements:Must be at least 18 years oldPrevious leadership or keyholder experience (food service or retail preferred)Strong communication and team-building skillsHigh accountability, integrity, and a guest-first mindsetAvailable evenings, weekends, and up to 40 hours/weekPhysically able to stand for extended periods and lift up to 50 lbsWilling to work in cold environments (walk-in coolers/freezers)Position Type/Expected Hours of Work This is a part-time or full-time position. This position may work outside of normal business hours to include evenings, weekends, and holidays (as needed). This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time or without notice. Our location hours change pending seasonality. (Ex. Summer and Holiday hours).Our Core ValuesChampionship MentalityWe are building a dynasty. We display a will-to-win that you won't find anywhere else. We are a performance-based organization. We expect, reward, and celebrate victory together.People DevelopmentWe are obsessed with personal growth and development. Our best product is our people.LeadershipWe choose to serve, creating exceptional and uncommon experiences for both teams and guests.UnityWe hold each other mutually accountable to build a world-class organization. We build trust through vulnerability and transparency — while having FUN and enjoying the journey.UrgencyWe have a long way to go and a short time to get there. We celebrate intensity and thrive in the chaos!Leadership Development:Shift Leaders at Northern Blends are supported with leadership tools, resources, and clear expectations. Our Team Development Plan is designed to help high-performing team members grow their skills and be considered for future opportunities based on performance, team needs, and readiness.If you're passionate about leadership, team building, and delivering standout guest service — Smoothie King is where you blend purpose with opportunity.Company IntroductionWe are a leadership company that blends and serves smoothies to our guests. We have 26 locations throughout Michigan and seven in the Columbus Ohio area with plans to add 10 more in the next year and a half so come grow with us!