Data Center Technician

Job ID: 10465134 | Amazon Data Services, Inc. Amazon Data Services, Inc. and its AWS team support the world's most innovative cloud infrastructure, maintaining data centers that power millions of businesses and services. This Data Center Technician role focuses on hardware and network diagnostics, physical repair, and on‑call support across AWS global infrastructure. Responsibilities Perform server rack installations, hardware break‑fix on various components, troubleshoot network issues, and respond to operational incidents that impact service availability. Carry out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services. Serve as the primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors. Participate in scheduled maintenance, change management activities, and on‑call duties. Contribute to documentation and process improvement initiatives based on analysis of operational issues. Help interview, train, and onboard new team members. Basic Qualifications 2+ years of computer/server hardware troubleshooting experience, or related IT experience. 2+ years of computer layer 1/2 networking (troubleshooting and repair) experience. Flexibility to work a schedule that includes weekends, nights, and holidays. Preferred Qualifications Knowledge of network design, protocols, and troubleshooting. Knowledge of Linux/Unix administration. Bachelor's degree in an IT‑related field (e.g., Computer Science, Network Engineering) or equivalent professional/military IT experience. Experience in a data center or other critical environment. Experience training and onboarding new team members. Physical Requirements Lift and move material up to 40 pounds. Work in cramped and/or elevated locations. Bend, lift, stretch, and reach. Stand and walk for up to 8+ hours a day. Ascend and descend ladders, stairs, and gangways safely and without limitation. Work in an industrial environment. Work shifts longer than 8 hours to support 24/7 operations (covering night and day shifts). Essential Requirements Ability to travel to or commute between data center locations as needed. Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational. Travel frequency will vary based on business needs and operational status of assigned facility. Candidates must be able to travel over 50 miles or commute less than 50 miles to active data center sites as required. Benefits The base salary range for this position is $30.00 - $54.00 USD hourly. Your Amazon package includes sign‑on payments, restricted stock units, and comprehensive benefits such as health insurance, dental, vision, prescription coverage, Basic Life & AD&D insurance, supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement, 401(k) matching, paid time off, and parental leave. Location USA, TX, Lubbock Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. #J-18808-Ljbffr