Manager - Patient Engagement

Willis Knighton Health

The Manager of Patient Engagement serves as a liaison between patients, families, and the health system to address concerns, resolve complaints, and improve the overall patient experience. This role coordinates investigations across multiple departments, facilitates communication among departments, and leads service recovery efforts to ensure patient concerns are addressed promptly, professionally, and compassionately. This position also identifies trends and opportunities for improvement to support quality care and patient satisfaction across the organization.

Educational Experience:

Bachelor's degree preferred

Employment Experience and Skills:

Experience in healthcare preferred
Experience working with outside departments on improvement projects preferred
Experience working with large data sets and platforms. Preferably with a history of working with dashboards, ensuring data integrity, and improving data integration.
Comfortable and experienced presenting in front of leadership and staff.
Experience in managing performance improvement projects
Experience in managing complaints required.
Comfortable working with others to meet deadlines.
Experience educating clinical and non-clinical staff
Familiar with patient experience best practices.
Familiar with CI CARE model of service delivery.

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Manager - Patient Engagement in Shreveport, LA vacancy

Front Desk Coordinator - Shreveport, LA
$14 per hour
...world class service to every one of our patients, and we would like for you to join our caring... ...with members and patients. Manage the flow of patients through the clinic... ...Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on...
Suggested
Hourly pay
Full time
Work at office
Monday to Friday
The Joint Chiropractic
Shreveport, LA
18 days ago
Front Desk Coordinator - Shreveport, LA
...world class service to every one of our patients, and we would like for you to join our caring... ...with members and patients. Manage the flow of patients through the clinic... ...Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on...
Suggested
Hourly pay
Full time
Work at office
Monday to Friday
The Joint Chiropractic
Shreveport, LA
1 day ago
Account Manager
...R10086093 Account Manager (Open) Location: Shreveport, LA - South - Retail shop... ...perspectives of our employees, our customers, patients, community stakeholders, and cultures... ...acting for our success and creating an engaging environment in a changing world. _____...
Suggested
Base plus commission
Full time
Temporary work
For contractors
Work experience placement
Night shift
Airgas
Shreveport, LA
5 days ago
Hepatology Account Manager- New Orleans, LA
...Jackson Posted Date: Jun 2 2026 Account Manager Job Summary: The Account Manager... ...with our largest customers and to engage C/D level clinical & non-clinical stakeholders... ...HCPs to prescribe product to appropriate patients within indication, servicing their...
Suggested
Temporary work
Local area
Remote work
Night shift
GlaxoSmithKline
Shreveport, LA
2 days ago
Pharmacy Operations Manager
$22.5 - $31 per hour
...efficient pharmacy workflow and a positive patient experience. Serves as a full-time... ...Leads training, coaching, and performance management of pharmacy technicians. Makes decisions... ...termination. Customer Experience Engages customers and patients by greeting them...
Suggested
Hourly pay
Full time
Work experience placement
Local area
Flexible hours
Afternoon shift
Walgreens Boots Alliance
Bossier City, LA
4 days ago
Tax Senior Manager - Private Client Services
...autonomy to reach your goals. EisnerAmper is seeking a Tax Senior Manager to join the Private Client Services (PCS) practice. We are... ...with the capacity to efficiently oversee multiple client engagements while also demonstrating proficiency in business development,...
Temporary work
Private practice
Work at office
Local area
EisnerAmper
Shreveport, LA
1 day ago
Tax Manager - Private Client Services
...autonomy to reach your goals. EisnerAmper is seeking a Tax Manager to join the Private Client Services (PCS) practice. We are looking... ...with the capacity to efficiently oversee multiple client engagements while demonstrating proficiency in reviewing complex returns,...
Temporary work
Private practice
Work at office
Local area
EisnerAmper
Shreveport, LA
9 days ago
General Manager
$40k - $43k
...General Manager Dive in to a new career with Leslie's: Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer... ...distribution divisions across 35+ states—enabling consumers to engage with Leslie's whenever, wherever, and however they prefer to...
Flexible hours
Leslie's Poolmart, Inc.
Shreveport, LA
7 days ago
General Manager
...General Manager Be a part of what we are building here at Arby's. At Arby's, we are guided by our six core values: Dream Big,... ...cultivates a positive culture that supports team development, engagement, and consistent execution of brand standards. The General Manager...
Casual work
Shift work
Arby's
Shreveport, LA
2 days ago
Project Controls Manager
$170k - $200k
...IDR is seeking a Project Controls Manager to join one of our top clients for an opportunity in Shreveport, Louisiana. This role is... ...major markets ~ Employee Stock Ownership Program ~ Dedicated Engagement Manager who is committed to you and your success. ~ Medical,...
Remote work
IDR Healthcare
Shreveport, LA
4 days ago
Branch Director - Home Health
...a commitment to delivering meaningful care in the homes of the patients we serve. As a Clinical Home Health Branch Director , you’ll... ...Develop High-Performing Teams Coach and mentor Clinical Care Managers, PSCs, and field clinicians Create a culture of ownership, collaboration...
Local area
Flexible hours
VitalCaring Group
Bossier City, LA
7 days ago
Surgical Services Operations Coordinator
...registered professional nurse who is responsible for assisting the Patient Care Coordinator to increase the operational efficiency of... ...oversee the daily operations of the Operating Room by helping manage staff, equipment, and efficiency of rooms. Qualifications...
Flexible hours
Willis-Knighton Health System
Shreveport, LA
4 days ago
Area Manager
...The Area Manager is responsible for the supervision of the Bossier, Shreveport, and Many... ...; monitors the activities of all direct patient care office operations components to ensure... ...as evaluations to promote team member engagement, development and staff productivity....
Work at office
SouthStar Urgent Care
Bossier City, LA
2 days ago
Strategic Consulting Advisor / Director of Special Projects
...forward with urgency, clarity, and measurable impact. Stakeholder Engagement: Serve as a liaison between the executive office and internal/... ...across the organization. Operational Oversight: Manage day-to-day operations in collaboration with the Chief of Staff....
Minimum wage
Contract work
Temporary work
Work experience placement
Work at office
MAXIMUS
Shreveport, LA
2 days ago
General Manager
...quite this beautiful. GENERAL SUMMARY & SCOPE The General Manager (GM) is responsible for leading through Ulta Beauty's mission,... ...with Ulta Beauty's policies and procedures. Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective...
Full time
Work experience placement
Work at office
Local area
Flexible hours
Shift work
Night shift
Afternoon shift
1 day per week
Ulta Beauty
Shreveport, LA
3 days ago
MANAGER ON DUTY
$17 per hour
...Training & development **Join Our Team at Holiday Lanes! - Manager on Duty Wanted** Are you a dynamic leader with a passion for... .... - Strong leadership skills with the ability to inspire and engage a diverse team. - Excellent communication and problem-solving...
Hourly pay
Holiday Lanes
Bossier City, LA
1 day ago
Director of Quality Control
$120k - $160k
...processes, materials, and products Supervise and support staff engaged in testing, inspections, documentation, and reporting, while... ...a plus Minimum of 5 -10 years of successful quality management in electrical construction, data center fabrication, or similar...
Temporary work
Ajulia Executive Search
Bossier City, LA
2 days ago
Shift Supervisor - PT
...for supporting the Store Leadership Team in the absence of a manager on the sales floor. The Shift Supervisors primary duties consists... ...store staff, ensuring the highest level of customer engagement, and selling. The Shift Supervisor represents the brand, operates...
Shift work
Weekend work
Hustler Hollywood
Shreveport, LA
3 days ago
Account Manager, AWC (Shreveport, LA)
$80k - $100k
...manufacture technology that takes the limits off living. The Account Manager, Advanced Wound Care role is about making an impact on people'... ..., LEAF and other products for all types of wound injuries on patients. Are you bold and driven, striving to exceed quotas and be...
Work experience placement
Flexible hours
Smith & Nephew
Shreveport, LA
6 days ago
Associate Customer Onboarding Manager
$50k - $65k
...What will you be doing? World Wide Technology is seeking an Associate Customer Onboarding Manager to facilitate onboarding and software lifecycle activities for customers engaged in recurring revenue agreements. This role represents the initial post-signature contact...
Full time
Contract work
Remote work
Shift work
World Wide Technology
Shreveport, LA
1 day ago
Clinical Services Center Coordinator - Neurology Clinic - St. Mary's
...budgeting, ordering, and receiving of supplies. Maintains assigned database(s), generates reports, and provides individualized and direct patient care to assigned patients. Education Required - High School diploma or equivalent Preferred - Bachelor's degree in...
Work experience placement
Work at office
Local area
Immediate start
Flexible hours
Weekend work
Ochsner LSU Health Shreveport
Shreveport, LA
2 days ago
Memory Care Program Manager
$725 per month
...Grow your career with Brookdale! Our Clare Bridge Program Managers have opportunities for advancement by exploring a new career in... ...You will oversee full implementation of resident and family engagement's overall dementia care program as well as directly providing...
Hourly pay
Full time
Temporary work
Part time
Work at office
Flexible hours
Brookdale Senior Living
Bossier City, LA
4 days ago
Supply Chain Market Space Lead - Eng & Fab parts
...COLUMBIA Class Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&... ...resilience of the U.S. Navy’s Submarine Industrial Base (SIB) through engagement with suppliers related to supplier risk, capacity constraints,...
Full time
Contract work
Part time
Work at office
Local area
Immediate start
Remote work
Work from home
Flexible hours
Serco
Barksdale Air Force Base, LA
5 days ago
Human Resource Manager - 27303
...is seeking an experienced and forward-thinking Human Resources Manager to lead HR operations for a dynamic manufacturing environment... ...role in building a high-performing workforce while fostering engagement, accountability, and continuous improvement across the organization...
Work at office
Local area
Relocation package
iMPact Business Group
Shreveport, LA
2 days ago
Restaurant General Manager
...Burger King Restaurant General Manager Bring the flavor. Bring the fire. Grow the business. Welcome to the Flame-Grilled Life.... ...issues, identifying root causes through guest feedback systems, and engaging the community through local marketing initiatives Lead and...
Hourly pay
Weekly pay
Minimum wage
Local area
Flexible hours
Shift work
Carrols Restaurant Group, Inc.
Bossier City, LA
1 day ago
Shift Leader
...cleanliness, speed of service, training, food cost, and labor management. **Responsibilities:** - Give clear direction to the shift... ...positive, with a strong sense of integrity. They should also be fun, engaged, efficient, accountable, striving, focused, organized,...
Flexible hours
Shift work
Dillas Quesadillas LLC
Bossier City, LA
3 days ago
Organ Health Specialist - Abdominal Transplant (Southeast Central)
$180k - $200k
...Sales team. In this role, you won't just be managing a territory—you will be championing a shift in how transplant patients are cared for across the Deep South and Delta... ...account protocols, and competitor movements. Engage as a Critical Thinker: Analyze complex...
Work at office
Immediate start
Remote work
Worldwide
Flexible hours
Shift work
Afternoon shift
3 days per week
Natera
Shreveport, LA
12 days ago
Center Quality Manager
$70k
...Center Quality Manager We're building a better way to donate plasma — one that's fast, friendly, and powered by smart technology -... ...Right now, there's a severe plasma shortage, which is impacting patients' access to these life-saving treatments. Apply Now Not quite...
Full time
Work at office
Local area
Shift work
Weekend work
Afternoon shift
Join Parachute
Shreveport, LA
1 day ago
Customer Success Manager (LA, Shreveport)
$65k
...Customer Success Manager (LA, Shreveport) LA, Shreveport About the Role: The Customer Success Manager (CSM) is... ...and ensuring every customer's experience exceptional service, engagement, and value. Acting as the face of Five Star across all business...
Work at office
Night shift
Five Star Food Service
Shreveport, LA
5 days ago
Neuroscience Account Manager (Psychiatry) - Shreveport, LA
...development and commercialization of novel therapies to address high unmet medical needs and improve the lives of patients. We are looking for a Neuroscience Account Manager who wants to join an innovative and dynamic sales organization. We are seeking top talent to join our...
Work experience placement
Local area
Monday to Friday
Night shift
Vanda Pharmaceuticals
Shreveport, LA
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Manager - Patient Engagement. Be the first to apply!