Area Director
Boys & Girls Clubs of America
Area Director
The Area Director is responsible for leading the operations of the assigned Clubs in support of organizational mission and goals with the support of the COO. The Area Director collaborates with the COO in developing organizational goals, managing resources, and establishing policies. This individual provides direction to staff in carrying out the key roles assigned to them. The Area Director will be assigned to 4-5 clubs with a primary concern for oversight of safety, high-quality programming, and outcomes for children ages 5-18. This position is in charge of operational effectiveness of assigned clubs. The position is also Branch Director for one club and is responsible for employee management, community relationships, financial well-being and facility management for their primary club. This position works effectively with the Director of Programs to ensure the success of programs, activities, and services. The Area Director is an effective leader to partner with administration as well as Branch Directors to develop and lead performance transformation in their assigned clubs. The Area Director is responsible for ensuring the success of the clubs from a safety, attendance, and revenue standpoint including achieving club revenue goals, passing safety and cleanliness assessments, maintaining average daily attendance, and maintaining expenses for assigned clubs as well as their own club assignment.
Responsibilities
Essential Functions
Essential functions and responsibilities include, but are not limited to:
Leadership:
- Supports and mirrors the culture, mission, values, and core beliefs of Boys & Girls Clubs of Greater Scottsdale.
- Assumes management responsibility for all staff members and volunteers working at the clubs. This includes: hiring, compensation, retention, recognition, safety, performance management, and training. Keeping strong documentation and expectations of all staff under direct supervision.
- Responsible for direct supervision of Branch Directors of assigned clubs.
- The Area Director functions as a coach and leader while holding Branch Directors and their teams accountable to fulfill the missions strategic plan.
- Creates a dynamic, positive work environment for all Club staff. Maintains close contact with direct and indirect reports. Provides coaching and training opportunities, redirection, and encouragement, and helps employees develop the skill sets necessary for internal promotion.
- Ensures a healthy and safe environment across the organization with high-quality programs and services that prepare youth and staff for success.
- Handles crisis situations quickly and able to resolve conflicts involving staff, parents, volunteers and outside parties. Loops in CEO as needed.
- Conducts staff meetings and provides clear direction to staff on ongoing initiatives.
- Thorough and Decisive with decision making. Solves problems quickly, efficiently, and thoroughly.
- Provides clear direction and sets priorities for desired tasks and outcomes.
- Promotes an inclusive, welcoming, and respectful environment that embraces diversity.
Strategic Planning:
- Ensures the development and implementation of an effective Boys & Girls Club program organization wide.
- Ensures continuous quality improvement.
- Creates, implements, and oversees plan to grow membership and average daily attendance.
- Review and analyze data around average daily attendance and programming results. Implement and strategize on areas of improvement to increase these results.
Board Relations:
- Supports all Board functions as required.
- Provides staff support to assigned committees.
Resource Management:
- Manages financial resources, budget, staff, and facilities.
- Ensures Branches are safe, clean, neat, and organized.
- Ensures all Human Resources policies and procedures are followed by direct and indirect reports.
- Leads and prioritizes required building maintenance in conjunction with the Safety/Facilities Department.
- Institutes and manages administrative and operational systems.
- Ensures productive and effective staff performance.
- Ensures facilities are safe, upkept and ongoing maintenance is scheduled.
- May be assigned special projects periodically by the President/CEO or Board of Governors.
Partnership Development:
- Develops strategic alliances and collaborative partnerships.
- Acts as the liaison between clubs, families and partnerships.
Marketing & Communications:
- In collaboration with VP Marketing & Communications:
- Develops and maintains public relations for all assigned Branches.
Additional Responsibilities:
- Other duties as assigned.
Qualifications
Qualifications & Skills
Required:
- Bachelor's degree from an accredited college or university in a related field.
- Minimum 2 years' operations experience.
- Must be able to inspire trust and motivate teams using strong communication, developmental, and interpersonal skills and abilities. Must successfully guide teams, communicate clear goals, and facilitate problem solving.
- Must be proficient in Microsoft Suite applications.
- Outstanding communication skills, both verbal and written.
- Experience with recruitment, selection, development, management, and evaluation of staff.
- Demonstrated ability to plan and implement effective operations.
- Strong leadership skills, including negotiation, critical thinking, problem solving, decision-making, and delegation.
- Ability to establish and maintain effective working relationships and/or collaborative partnerships with Board members, Club staff, volunteers, community groups, and other related agencies.
- Flawless ethics and integrity.
- Safety oriented mindset.
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