Fraud & Security Investigator

Hybrid Position This position plays a critical role in protecting the bank's assets, customers, and reputation by detecting, investigating, and mitigating fraud, and other financial crimes. It encompasses a wide range of responsibilities including physical security oversight, incident response, regulatory compliance and operational support. The role serves as a key line of defense in identifying suspicious activity, ensuring regulatory compliance, and implementing security systems and fraud prevention strategies. Job Duties and Responsibilities Open and manage cases through the entire investigation lifecycle, from intake to closure; document investigation outcomes, including root‑cause analysis and recommendations for prevention. Conduct thorough investigations into internal and external fraud, identity theft, counterfeit items, elder abuse, and other suspicious activities. Collaborate with law enforcement, legal teams, and internal departments as the fraud subject‑matter expert while maintaining strict confidentiality throughout. Stay abreast of evolving fraud trends, schemes, tools, and data to identify vulnerabilities and improve fraud detection strategies. Educate staff and departments on security systems, incident protocols, current fraud schemes, preventative measures, and reporting protocols. Manage and monitor access control systems, alarm systems, surveillance platforms, onsite security personnel, and vendor‑managed security tools. Physical and Sensory Requirements Prolonged periods sitting at a desk and working on a computer. Stand and walk for extended periods during audits, inspections, or vendor interactions. Subject to repetitive motion of the wrists, hands, and fingers. Education, Training and Experience High School Graduate or equivalent. 3 to 5 years of experience in banking operations, financial fraud investigations, loss prevention, risk management, or a related field. Strong knowledge of physical security systems, investigative procedures, protocols, and strategies. Knowledge of banking software systems and AML/BSA regulations. Must demonstrate excellent organizational, verbal, and written communication skills. High ethical standards, confidentiality, attention to detail, and strong communication and organizational skills. Proficiency in Microsoft Office (Excel, Word, Outlook); familiarity with SQL is a plus. Ability to multitask, prioritize effectively, and operate with urgency under pressure. Professional certification (CFE) is a plus. Work Schedule Available during evenings, weekends, and holidays in emergency or urgent situations. Primarily office based with occasional travel (typically Hybrid: 4 days in the office, 1 day work from home. Firstrust Bank provides equal employment opportunity without regard to race, color, creed, sex (including pregnancy), age, gender (including gender nonconformity and status as a transgender or transsexual individual), physical or mental disability, religion, national origin, genetics, marital status, veteran's status, ancestry, citizenship, sexual orientation, or other characteristics protected by applicable law. This policy applies to all areas of employment, including, without limitation, recruitment, hiring, training and development, promotion, transfer, termination, compensation, benefits, and all other conditions and privileges of employment in accordance with applicable federal, state and local laws. Firstrust Bank is an Equal Opportunity Employer. If you have a disability and need an accommodation to complete the application process, please email Firstrust Bank Human Resources Department at View email address on click.appcast.io. Include your full name, best way to reach you, and the accommodation needed to assist with the application process. Only reasonable accommodation requests related to applying for a specific position within Firstrust will be reviewed at the provided email address and phone number supplied. Please advise Firstrust of any accommodation you require to express an interest in a specific opening by emailing View email address on click.appcast.io or calling View phone number on click.appcast.io. #J-18808-Ljbffr Firstrust Bank