Relationship Specialist

Your role

We have an exciting opening at our Rocky Mount branch for a Relationship Specialist. In this role, you will cultivate strong relationships with our members and community to improve their quality of life and financial well-being. You are responsible for supporting the member experience with opening or maintaining accounts, deposits, loans, and investment accounts and actively listening to our members so you can recommend solutions that meet their needs and resolve any concerns.

To be successful in this role you will need to be energetic and personable with previous banking experience. Enjoy interacting and providing a positive experience for our members. Have strong attention to detail and highly organized. You are self-motivated, eager to learn and take on new challenges.

We offer

We offer a great environment to work within and opportunities for career advancement. We strive to improve our team’s quality of life and well-being and offer competitive benefits packages. Our full-time team members enjoy medical, dental and vision insurance, generous vacation and sick time, paid holidays, paid time off to volunteer and a 401k plan with company match, to name a few.

Your day

• Maintain a thorough working knowledge of the features and benefits of credit union products and services and retail and digitals systems.
• Actively participate in marketing and promotional initiatives of the credit union.
• Open new and servicing existing consumer and business accounts
• Process loan applications but not limited to, signature loans, auto loans, day notes, and credit cards; close and disburse loans; refer loan protection products on all loans processed.
• Process member transactions whether at the drive-thru or Teller line.

We need

• 2 years in the banking/credit union industry.
• High school diploma or bachelor’s or equivalent.
• Lending and sales experience is preferred.
• Computer savvy and able to navigate multiple applications and systems.

Who we are

All across Virginia, ValleyStar Credit Union has been serving businesses and families like yours since 1953. It’s our mission to make banking and managing your finances as easy and convenient as possible. We want to get beyond the dry language of mortgages, loans, accounts and credit cards to what you really care about – the house you’d love to own, the bigger car, the credit card that works with your lifestyle, reaching that goal of a law degree, owning a small business or a secure retirement. If you can dream it, we can help you achieve it.

ValleyStar Credit Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Therefore, ValleyStar Credit Union does not discriminate against employees or applicants based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law.