TTS US Linehaul Solutions Project Intern (TikTok Shop - Supply Chain and Logistics) - 2026 Start

TTS US Linehaul Solutions Project Intern (TikTok Shop - Supply Chain and Logistics) - 2026 Start Location: New York Employment Type: Intern Job Code: A21135A Responsibilities Support analysis of carrier and linehaul performance to identify operational gaps, recurring issues, and improvement opportunities Assist with developing and maintaining SOPs, operational playbooks, and standardized workflows Conduct root-cause analysis and support initiatives to improve on-time performance, reduce dwell and service failures, and increase operational efficiency Gather frontline feedback from dispatch and operations teams to identify process and tooling pain points Translate operational feedback into documented requirements and improvement opportunities Support system and process improvements through research, testing, pilot programs, and data analysis Partner with operations, carrier management, product, engineering, planning, and other teams on linehaul improvement initiatives Support project coordination, documentation, milestone tracking, and follow-up actions Assist with carrier onboarding, peak readiness, and network change initiatives Qualifications Currently pursuing a Bachelor’s degree Skilled in data cleansing and analysis. Advanced command of Excel functions; capable of independently conducting data consolidation, analysis and visual presentation. Strong written capability with outstanding information synthesis and summarization skills. Able to produce logically rigorous, well-structured project documents, analytical reports and business materials. Experience in cross-functional collaborative projects is preferred. High self-motivation, robust problem-solving skills, able to adapt quickly to U.S. market pace and cultural differences, and remain solution-oriented. Minimum 4 full on-site working days per week (5 days preferred); internship term of no less than 4 months. Prior internship experience in e-commerce operations is a plus. Majors including Supply Chain Management, Business Management, Operations Management and Business Analysis and relevant majors are preferred. 5 days on-site working preferred By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: Job Information The hourly rate range for this position in the selected city is $25- $25. Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance. The Company reserves the right to modify or change these benefits programs at any time, with or without notice. For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.

About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok Accommodation TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at Ready for a career at TikTok? Discover a career that energizes and excites you every day. #J-18808-Ljbffr TikTok