Sales Manager

Job Description

Job Description

HVAC, Plumbing, Electrical & Sewer Sales Manager About Freedom Air & Plumbing

Freedom Air & Plumbing proudly serves Rockledge and Florida’s Space Coast with reliable residential HVAC services. We specialize in air conditioning and heating repair, replacement, and maintenance—delivering fast, professional service our customers can trust. As part of a growing home services platform, we combine strong local roots with the resources and stability of a larger organization, offering career growth, ongoing training, and a team-focused culture.

Why Join Us

• $120,000-130,000 + bonus opportunity
• Opportunity to lead multiple residential service lines
• High visibility with branch and regional leadership
• Career growth within a growing home services organization
• Medical, Dental & Vision benefits
• 401(k) with company match
• Paid time off and holidays
• Leadership development opportunities

Position Summary

Freedom Air & Plumbing is seeking an experienced HVAC, Plumbing, Electrical & Sewer Sales Manager to lead and develop our branch sales teams while driving revenue growth, profitability, and KPI performance across all residential service lines.

This role is responsible for leading Comfort Advisors, Sewer Sales Specialists, Plumbing Sales Representatives, and in-home sales teams , while partnering closely with Operations, Service, Installation, Dispatch, Marketing, and Branch Leadership to maximize customer experience and sales performance.

The ideal candidate is a hands-on leader with strong residential home services experience, proven coaching ability, and a track record of improving close rates, developing teams, and driving results.

What You’ll DoLeadership & Team Development

• Lead, coach, and develop Comfort Advisors, Sewer Sales Specialists, In-Home Sales Representatives, and sales teams
• Conduct daily huddles, weekly meetings, ride-alongs, and field coaching sessions
• Perform performance reviews and development planning
• Build a positive, high-performance sales culture focused on accountability and growth
• Recruit, develop, and retain top-performing sales talent

Revenue Growth & Sales Execution

• Develop and execute branch sales plans to achieve revenue and gross profit goals
• Drive HVAC replacement, plumbing, sewer, excavation, and electrical sales growth opportunities
• Increase replacement conversion and lead performance
• Improve financing utilization and in-home presentation effectiveness
• Partner with Marketing and Operations to maximize lead quality and conversion rates

KPI Management & Performance Optimization

Manage and improve branch KPIs including:

• Sales close rates
• In-home sales conversion
• Average ticket
• Revenue per lead
• Financing penetration
• Maintenance-to-replacement conversion
• Sewer inspection conversion rates
• Excavation revenue performance
• Booking percentages
• Customer satisfaction and review scores

Operational Partnership

• Partner cross-functionally with Service, Install, Sewer Operations, Dispatch, Excavation, Marketing, and Branch Leadership
• Improve customer experience and operational efficiency
• Standardize sales processes including:
  • Customer consultation
  • Needs assessments
  • Proposal presentations
  • Financing discussions
  • Sewer camera reviews
  • Closing techniques

What We’re Looking ForRequired Qualifications

• 5+ years of residential home services sales experience within HVAC, Plumbing, Electrical, Sewer, or related trades
• 2+ years of sales leadership or management experience
• Proven track record achieving revenue and sales goals
• Experience leading Comfort Advisors, Sales Technicians, Sewer Sales Specialists, Project Estimators, or In-Home Sales teams
• Strong understanding of residential replacement sales and financing programs
• Experience managing KPIs and performance metrics

Preferred Experience

• Residential HVAC, plumbing, sewer, excavation, or electrical operations experience
• Sewer replacement and trenchless knowledge preferred
• Experience using ServiceTitan or similar home service platforms
• Bachelor’s degree in Business, Marketing, Management, or related field preferred
• Industry certifications preferred

Skills & Competencies

• Strong coaching and leadership ability
• In-home sales expertise
• Data-driven decision making
• Customer-focused mindset
• Strong communication and presentation skills
• Ability to thrive in a fast-paced, performance-driven environment

Working Conditions

• Office and field-based role
• Regular ride-alongs, branch visits, in-home sales observations, and field coaching
• Local travel required for branch support and training activities
• Occasional evenings and weekends based on business needs

EOE