Patient Access Rep

Patient Access Representative

Greater Regional is looking for a Patient Access Representative to work a flexible schedule primarily in our Cancer Center but floating to other departments as well. This would include day shifts with slightly varying hours, shifts needing coverage, as well as the potential for some nights and weekends. This position arranges for the efficient and orderly registration of patients, making certain accurate patient information is collected. A professional and courteous manner is required while gathering insurance, and personal patient information. The primary focus for this role would be scheduling appointments, scanning, handling phone calls, communication with Oncology staff, and registration and insurance. Our full time positions come with our competitive benefits packages and now; a $10/hour weekend incentive!

Some responsibilities include:

• Answering phone calls in a clear professional manner
• Greeting patients and visitors as they enter the facility
• Provide patient with billing and payment information
• Prior experience with insurance and medical records is a plus
• Maintains patient records according to HIPAA guidelines

Disclaimer: For the 8th year in a row, Greater Regional has been named one of the Top 50 Workplaces in Iowa, which we credit to our employees shared cultural values. We are also proud to announce Greater Regional is one of the Top 100 Critical Access Hospitals in the nation 7 years running. Greater Regional offers an outstanding benefits package to all full-time employees which includes IPERS, tuition reimbursement, wellness screenings, wellness reimbursements, and more. Patients have a choice in health care, they choose Greater Regional Health. You have a choice in employment, choose Greater Regional Health! Apply online or call Jade Wilbourne at View phone number on click.appcast.io if you have questions regarding your application.

***In order for current employees to be eligible to receive a referral bonus, the applicant cannot have worked at GRH previously and the applicant must include the full name of a current GRH employee on their UKG application in the blank provided. New hires must be hired for a regular, non-casual position to be eligible for bonus. New hires must not drop status for two years after hire for referring employee to get the full bonus. Managers will not be eligible if referring a new team member to their respective department.***

Qualifications

Enthusiastic: Shows intense and eager enjoyment and interest

Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Financial: Inspired to perform well by monetary reimbursement

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.