Medical Assistant (8A-5P)

Medical Assistant

Duties and Responsibilities

Room patients, obtain vital signs, and assist patient in and out of the clinic as needed

Perform patient assessments and reassessments within scope of practice under supervision or RN and/or provider

Ensure patient needs are consistently met, consulting with health team members as appropriate

Act promptly and effectively in emergency situations

Chaperone providers during examinations and assist with procedures

Administer medications and injections with accurate documentation

Perform clinical procedures including EKGs, nebulizer treatments, fingerstick glucose testing urinalysis, and fecal occult blood testing with accurate documentation

Apply appropriate pain management techniques and educate patients and families with accurate documentation

Provide age-appropriate care based on established standards

Schedule patient appointments and imaging studies in accordance with clinic policy

Coordinate referrals to specialists and other healthcare providers

Obtain insurance pre-authorizations as required

Communicate patient information via phone to providers in a timely and accurate manner

Call in prescription refills as authorized by providers

Review physician orders and carry out new orders accurately

Ensure all assigned tasks and responsibilities are completed by the end of each workday

Maintain clean, stocked, and organized patient rooms

Assist with inspection, cleaning, maintenance, and quality control of patient care equipment

Ensure proper storage and handling of medications and biologicals

Identify and report compliance concerns through appropriate channels

Schedule and document patient appointments according to policy

Perform other duties as assigned by the office manager or provider

Requirements

Regulatory Requirements

Completes annual educational requirements within the assigned time frame

Maintains regulatory requirements, including all state, federal and Joint Commission regulations related to their department and, as appropriate, to the hospital

Professional Requirements

Adheres to dress code; appearance is neat and clean

Maintains and ensures patient confidentiality at all times

Represents the organization in a positive and professional manner

Is willing to receive constructive feedback to enhance self-improvement

Completes work within designated time

Attends and participates on hospital committees, as appropriate

Wears required identification while on duty

Does not avoid challenging tasks

Assists in the training of students, co-workers or other personnel

Relays important information to other staff/shifts to maintain consistency in operations

Understands how to utilize the grievance process to resolve concerns

Language Skills

Ability to read and communicate effectively in English

Computer Skills

Demonstrates basic computer skills and knowledge consistent with the needs of their department

Safety/Environment

Knows the limitations of their license/certifications and does not practice outside these limitations

Maintains cleanliness of equipment and department

Responsible for the safe handling of equipment as well as maintaining safety for themselves

Knows the proper procedure for calling codes and the proper response for each code according to department protocol (i.e. fire, lock down, infant abduction, bomb threat, etc.)

Knows the proper procedure for reporting incidents involving the patient, visitor or employee

Knows where to find MSDS information when needed

Is aware of hazards and hazardous materials and how to maintain a safe environment

JACKSON COUNTY HOSPITAL DISTRICT