Job Developer

A Job Developer will develop and monitor workforce development services for the Work Experience/Internship, On-the-Job Training (OJT), Community Service, and Apprenticeship Programs for current and Post-TANF/NHEP participants. The incumbent of this position will assist and support current and Post-TANF/NHEP participants, while working closely with NHEP and CAPHR staff, local employers, educators, and social service organizations as needed. This position is in-person at our local office. SUPERVISION RECEIVED: Works under the direct supervision of the Field Support Manager. SALARY: $21.42 per hour Job Responsibilities Provides individualized job development services to current and Post-TANF/NHEP participants that are in alignment with the Bureau of Employment Supports (BES) Career Counselor’s or CAPHR Career Advancement Counselor’s assessments, employment plan, and participant goals. Collaborates with local employers, workforce development agencies, CBOs, local training providers, etc. to identify and develop employment and training opportunities. Develops, monitors, and executes agreements with employers and participants for Work Experience/Internship, OJT, Community Service, and Apprenticeship programs. Develops a diverse menu of employment related opportunities within the local community by actively networking and utilizing other creative marketing strategies. Provide individualized, transitional, support, employment, training, education, job preparation, barrier resolution, job retention/post-employment, career development/counseling/advancement, and re-employment services to participants. Promotes the upskilling of participants to enhance their eligibility for higher wage positions. Supports and assists participants in training and credentialing attainment by collaborating with employers to identify required training. Meets in the local office, local libraries, community colleges, community resource centers, One Stop Centers, and other establishments that are convenient to participants. Reports all participant changes including employment status, to BES Career Counselor. Contacts active participants at least twice per month. Contacts employers with active contracts at least twice per month. Enters accurate and complete data for all contacts with participants into the State of NH New HEIGHTS system on the day that the contact was made or service was delivered. Participates in required meetings and on-site Monitorings as needed. Knowledge of local and statewide social services. Attend regular networking and partner meetings as assigned. Prepares and submits a monthly programmatic statistical report to the Field Support Manager. Tracks other reports as requested. Complete Job Developer Training within first 6-months of employment. This obligation can be fulfilled by providing proof of current certification. Ability to regularly meet and/or exceed performance goals. Will maintain professional boundaries with all current, past, and prospective participants, and maintain the confidentiality of participants and staff, in accordance with CAPHR policy and procedure. Abide by all CAPHR and DHHS policies and procedures. Present professional and positive image as a representative of CAPHR. Responsible for having adequate knowledge of all CAPHR programs and will gather sufficient intake information to make referrals to other CAPHR programs which are beneficial to the participant and his/her family. Perform other related duties as required. Additional Skills, Knowledge & Abilities Ability to develop employment opportunities; self-starter; work as a team member with co-workers or independently; communicate effectively, both verbally and in writing; develop and maintain effective working relationships with low-income participants, employers, public and private community agency staff, co-workers, and the general public; analyze job openings and other labor market data; motivate and energize individuals to work towards employment goals; basic computer programs such as e-mail and word-processing; computer competency to access employment and job search information on the internet. Education and/Or Experience Associate’s degree from a recognized college or university with major study in Marketing, Human Resources, Business Administration, or Program Management, or related field is a plus. Equivalent professional work experience in marketing or job development process will be considered. A combination of education and experience that demonstrates an ability to fulfill the duties will also be considered. License Possession of a valid New Hampshire driver’s license and/or have access to transportation for statewide and regional travel. Willingness to travel to/from DHHS District Offices, local libraries, community colleges, community resource centers, One Stop Centers, and other establishments that are convenient to participants, when applicable. #J-18808-Ljbffr