Clinic Payment Operations Representative

Job Description

Clinic Payment Operations Representative

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The position of Clinic Payment Operations Representative is a key member of the Clinic Payment Operations team who is responsible for invoice data entry, clinic problem solving and customer services as the need arises.

What You'll Work On

• Enter clinic payment operations invoices from imaging system into internally developed invoice reimbursement software and the company's accounting software (i.e. Perceptive Content, Hyland Brainware, IRS Intranet, Navision, etc.).
• Ensure timely and accurate processing, payment and communication of clinic invoices.
• Reconcile clinic invoices as needed using the aforementioned software tools.
• Learn and continue to stay current with eScreen client account requirements and changes.
• Answer inbound phone calls.
• Prepare account analysis and reconciliations as needed.
• Assist Clinic Payment Operations Manager with special projects as needed.
• Assist in mid-month and monthly close.
• Oversee and assist leadership with clinic escalations to ensure we are providing excellent customer service.

Required Qualifications

• Associate's degree or equivalent from two-year college or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience
• Must be able to handle a high volume of accounts payable activity with accuracy
• 10-Key typing ability required
• Computer experience required
• Basic Microsoft Excel knowledge required

Preferred Qualifications

• Familiarity with clinic operations, clinic billing, and the drug testing and occupational health services industry a plus
• Accounts payable knowledge preferred
• Experience with Microsoft Navision and Perceptive Content a plus
• Ability to multi-task and consistently meet deadlines
• Must have strong oral and written communication skills
• Strong analytical and problem-solving skills and able to make sound decisions

The base pay for this position is $18.25 $36.55/hour. In specific locations, the pay range may vary from the range posted.

Job Family

General / Shared Services

Division

TOX ARDx Toxicology

Location

United States > Kansas City : 8140 Ward Parkway

Additional Locations

Work Shift

Standard

Travel

No

Medical Surveillance

Not Applicable

Significant Work Activities

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.