Assistant Store Manager - Delevan, NY

Assistant Store ManagerCrosby's is looking for a motivated and dependable Assistant Store Manager to help lead daily store operations. In this role, you'll support the Team Leader in creating a clean, efficient, and welcoming environment while delivering exceptional customer service and driving store success.You'll play a key role in supervising team members, maintaining high operational standards, and ensuring every customer has a great experience—every day, every time.The advertised rate of pay is inclusive of a $1.50 Shift Differential added for hours worked between 11:00PM-7:00AM.What You'll DoCustomer ExperienceDeliver prompt, friendly, and professional service to every customerPrepare fresh food and made-to-order items following Crosby's quality and cleanliness standardsPromote and assist customers with enrolling in My Crosby's RewardsDrive sales through suggestive selling and add-on recommendationsHandle customer concerns and resolve issues when the Team Leader is not presentStore OperationsHelp oversee daily operations to ensure efficiency and profitabilityMaintain store cleanliness, organization, and brand standardsSupport merchandising, promotions, and inventory managementEnsure compliance with all food safety, tobacco, alcohol, and company regulationsCommunicate effectively with team members and leadershipTeam LeadershipTrain, coach, and support store associatesAssist with scheduling and maintaining proper staffing levelsProvide feedback on employee performance and developmentFoster a positive, respectful, and team-oriented work environmentFinancial & AdministrativeAssist with inventory control, audits, and reportingSupport accurate cash handling and daily bank depositsReview timekeeping and assist with payroll processingReport discrepancies and maintain accurate recordsSafety & MaintenanceHelp maintain a safe and secure store environmentFollow proper opening/closing procedures and cash security policiesMonitor equipment, cleanliness, and overall store conditionsReport maintenance or safety concerns promptly*Benefits*Career growth opportunities - Whether you're just starting out or looking to develop your career, we'll help you grow.Career Growth Path: Sales Associate - Shift Leader - Assistant Team Leader - Team LeaderA culture of teamwork and support - Enjoy working with a close-knit team that celebrates each other's successes.A chance to make an impact: Be part of a local brand that supports its community.Benefits that matter:Company DiscountsSignificant Fuel Discounts!Paid Time Off401KReferral Bonus ($250 + a free pizza!)Company-paid Employee Assistance ProgramRequirementsMinimum Qualifications21 years of ageHigh School Diploma or equivalentAble to work at least 40 hours/week, including weekendsExperience PreferredValid Driver's license that meets company policyReliable transportation for position requirements (e.g., meetings, daily banking, etc.)Serve Safe certified, preferredProficient in basic math to handle cash transactions, shift reports, and vendor check-insAbility to clearly assess and validate customer identificationAbility to understand operating instructions for lottery, point of sale systems (POS), and other equipment.Tolerance of exposure to gasoline fumes and cleaning products.The list of requirements, duties, and responsibilities is not exhaustive but is the most accurate list for the current job. Management reserves the right to revise the job outline and require other tasks to be performed when the circumstances of the job change (e.g., emergencies, changes in personnel, workload, or technical development.) This position description is not intended to imply a contract of employment. Employment with Reid Group is "at-will." Employment at-will may be terminated at any time by the employee or by Reid Group. All requirements and duties are considered essential functions. Reid Group also reserves the right to adjust workers' schedules and physical locations based on operational needs.