Restaurant Floor Supervisor

Front Of House Supervisor

Nestled along the waterfront in the Seaport, The Fulton draws inspiration from the storied history of the former Fulton Fish Marketa place that captured the chef's heart back in 1986. The menu highlights the finest ingredients from the ocean and beyond, honoring tradition with a modern touch. With sweeping views of the Brooklyn Bridge and an inviting outdoor patio, The Fulton delivers a dining experience that feels both quintessentially in New York and refreshingly serene. As part of Seaport Entertainment Group, The Fulton also offers abundant opportunities for professional growth within a dynamic and evolving hospitality networkwhere talent is nurtured and careers can thrive within a culture of excellence.

About The Role:

The Front of House (FOH) Supervisor is responsible for overseeing and managing the FOH team, ensuring smooth operations and delivering high-quality service to guests. They will provide leadership and guidance to FOH staff, while maintaining a focus on food quality, presentation, and guest satisfaction.

What You Will Do

• Oversee and manage the FOH team to ensure efficient and effective operations during service
• Train, develop, and coach FOH team members to maintain high standards of service, professionalism, and guest engagement
• Collaborate with the kitchen team to ensure timely delivery of food and optimal coordination between FOH and BOH
• Maintain a thorough working knowledge of menu items, ingredients, allergens, and food presentation to assist guests and address any inquiries or concerns
• Ensure that food quality, portion sizes, freshness, and presentation consistently meet the established standards
• Maintain a clean, organized, and well-stocked FOH area, adhering to food safety, health, and sanitation guidelines
• Collaborate with the management team to implement and enforce company policies, procedures, and guidelines
• Lead by example, consistently demonstrating professionalism, teamwork, and a positive attitude
• Follow all company policies, procedures, and guidelines
• Consistently report to scheduled shifts on time and ready to work in proper uniform
• Operate ethically to protect the assets and image of the company
• Performs other duties and responsibilities as per business need

About You:

• Minimum 3 year of experience in a high-volume, fast paced restaurant
• Minimum of 1 year of experience in a supervisory or management role in a restaurant setting
• Excellent interpersonal and communication skills to effectively lead and motivate a diverse team
• Strong knowledge of food and beverage operations, including menu items, preparation methods, and presentation
• Ability to think quickly, multitask, and problem-solve in a fast-paced environment
• Ability to work collaboratively as part of a team and independently as needed
• Ability to work in an ever-changing environment
• Ability to work both independently and in a team environment
• Strong work ethic and customer-focused approach
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success

Physical Requirements

• Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards.
• Ability to lift and carry items weighing 10 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
• Ability to stand for long periods of time.

Compensation range: $25.00 - $32.00 per hour

OUR BENEFITS

Taking care of our people is at the heart of everything we do and we're committed to supporting our team with benefits that promote well-being, balance, and growth. From health and wellness to professional development and unique perks, our benefits are designed to help you thrive. Benefits may vary based on employment type and status and may include:

• Medical, dental & vision coverage
• 401(k) with company match contributions
• Life insurance coverage
• Generous paid time off policy
• Free family meal
• 50% employee discount at our businesses
• A robust employee referral bonus program

GROWTH OPPORTUNITIES

To us, your career is more than a jobits a journey. Whether you're just starting your career or looking to take the next step, you'll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills. In our culture, growth isn't just encouragedit's expected, and we're here to support you every step of the way.