Workforce Operations Coordinator

• Administer and configure employee time-tracking for dedicated client programs.
• Review, validate, and reconcile employee timesheets in accordance with the published schedules and applicable tracking methods used for the program for accuracy and completeness.
• Monitor daily and weekly labor hours, tracking correct overtime and applicable breaks, leave balances, and attendance records.
• Investigate and resolve timekeeping discrepancies with employees and field security management, as needed.

• Ensure all timesheets are approved promptly in alignment with company payroll schedule.
• Collaborate with Human Resources as needed to resolve any payroll discrepancies before final submission of payroll.
• Compile hourly data into invoicing hour reports for use in client billing and internal financial reconciliation.
• Complete post-payroll reconciliation, confirming alignment of hours worked with hours paid.

• Generate recurring labor reports and workforce utilization metrics within the HRIS in accordance with established deadlines.
• Track labor costs, productivity trends, overtime usage, and staffing requirements.
• Analyze workforce data and identify potential inefficiencies or compliance concerns.
• Provide management with labor forecasts, staffing reports, and operational insights.
• Support budgeting and workforce planning initiatives through labor reporting.

• Maintain accurate employee, labor, and operational records within organizational databases and operational tracking tools.
• Assist Finance with month-end and billing-cycle reconciliation related to hourly labor.
• Maintain communication between Operations, Human Resources, Finance & Accounting, and other departments as needed.
• Support the development and refinement of time tracking procedures as the operating model matures.
• Perform other support duties, as needed.

• Strong analytical and problem-solving capabilities.
• Exceptional attention to detail and data accuracy.
• Excellent organizational and time-management skills.
• Ability to handle confidential information with discretion.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively across multiple departments.
• Ability to manage competing priorities and meet established deadlines.

Qualifications and Education

• Associate's degree in Business Administration, Human Resources, Accounting, Finance, Operations Management, or a related field preferred.
• Equivalent combination of education and relevant experience may be considered.
• 1-3 years of experience in workforce administration, payroll support, operations coordination, human resources administration, or office management.
• Experience working with timekeeping, workforce management, payroll, or ERP systems preferred.
• Experience with labor-hour tracking and reporting strongly preferred.

• This is a full-time position located in McLean, VA.
• Salaried, exempt professional.
• Salary range: $50,000 - $70,000 annually, dependent upon experience.

• Exposure to stressful situations, such as challenging individuals or high-alert security issues.
• Exposure to sensitive and confidential information.
• Regular computer usage.
• Frequent sitting and standing.

• We are hyper-responsive
• We find a way to "yes"
• We do what we say
• We work as a team