Principal, UX Designer - Homepage, Navigation, and Events

Position Summary...

What you'll do...

As the Principal UX Designer, you will lead the development and enhancement of user-centered design strategies that drive exceptional customer experiences. This role involves partnering in comprehensive user research, synthesizing insights, and collaborating with cross-functional teams to create intuitive, scalable interaction designs. You will influence business outcomes by aligning design solutions with stakeholder needs and market trends while ensuring usability and accessibility. Your expertise will guide prototyping, usability testing, and iterative improvements, fostering innovation and excellence in retail design to deliver impactful, data-driven user experiences across digital platforms.
About the team:

The Walmart Global Design Homepage, Navigation, and Events team shapes the architecture of Walmart’s website and mobile app, managing some of the highest-traffic areas of the Walmart digital experience. This team crafts engaging homepage experiences that highlight top products, events, and value, guiding customers through their shopping journeys. They develop tailored solutions for major holidays and shopping events to attract and retain customers. Collaborating across functions, the team applies user-centered design, prototyping, and usability testing to enhance consumer engagement and satisfaction, ensuring a seamless and effective retail experience.

What you'll do:

• Lead user research initiatives including interviews, surveys, and site visits to gather actionable insights that inform design strategies.
• Develop and refine user journeys, storyboards, and interaction designs to enhance overall user experience.
• Collaborate with cross-functional teams and stakeholders to align UX solutions with business objectives and customer needs.
• Design and prototype scalable, user-centered interfaces adhering to established design principles and platform guidelines.
• Conduct usability testing and iterate designs based on feedback to optimize product performance and satisfaction.
• Manage documentation of design specifications, patterns, and style guides to ensure consistency across projects.
• Mentor and guide team members to foster professional growth and maintain high-quality design standards.

What you'll bring:

• Experience with either: Retail and promotional design including understanding of variants, business cases, telemetry and data use or
• Information architecture and systems design, especially for large-scale faceted experiences
• Mastery of current design tools like Figma, as well as experience using AI-assisted tooling to build representative functional prototypes
• Comfort with large sets of stakeholders and a good intuition for time management and prioritization
• Extensive experience in user-centered design, including user interviews, surveys, and journey mapping to enhance interaction design and user experience strategies.
• Proficiency in prototyping, usability testing, and developing scalable design solutions aligned with native mobile conventions and style guides.
• Strong skills in stakeholder identification, engagement, and communication to build effective partnerships and influence technical outcomes.
• Expertise in qualitative and quantitative research methods, data analysis, and synthesizing insights to drive design improvements.
• Ability to lead cross-functional collaboration and deliver clear, concise reports supporting business strategy and customer needs.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
San Bruno, California US-08848 | Sunnyvale, California US-08479: The annual salary range for this position is $143,000.00 - $286,000.00
Bentonville, Arkansas US-10735: The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location...

850 Cherry Ave, San Bruno, CA 94066-3031, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.