Senior Business Analyst

Senior Business Analyst / TesterThis hybrid role combines business analysis with software quality assurance testing responsibilities. This senior BA / Tester role will work with the business and other stakeholders to support the business process analysis. This role will work with multiple internal and external stakeholders to capture requirements, business process workflows and develop other BA artifacts using North Carolina Department of Information Technology Business Analysis Team tools and templates. This role will also perform QA and Testing work and ensure our applications run smoothly.Business Analyst Duties:Develop a strong understanding of the functions, uses and requirements for the systemGather, analyze, and document business requirements from stakeholders.Identifying and documenting current and future state process workflowsDeveloping documents such as: Business objects inventory list Reports, email notifications and Forms List, Email Notifications/Letters Inventory List, User Stories, Permission Matrix, WireframesAdditional development of documents may include but is not limited to entity relationship diagrams, data dictionaries, system context diagramsPreparing and maintaining project documentation and artifacts including analysis, reports and user documentationHelp business develop use casesTranslate business needs into functional specifications and user stories.Collaborate with development teams to ensure requirements are understood and implemented correctlySupporting required system go-live activitiesDocumenting gap analysisSoftware Testing Duties:Execute manual and automated test cases to validate software functionality, performance, and security.Perform data migration testing to ensure accurate transfer of data between systems.Conduct back-end testing, including validation of APIs, server-side logic, and integration points.Write and execute database queries (SQL) to verify data integrity and consistency.Identify, document, and track software defects using issue tracking tools (e.g., Jira, QC, ADO).Collaborate with developers and product teams to resolve bugs and improve application quality.Perform regression, integration, and user acceptance testing (UAT).Create and maintain test plans, test scripts, and testing documentation.Ensure compliance with QA standards and best practices.Strong English comprehension and communication skills (spoken and written) for clear documentation and effective user support.Ability to work autonomously and be a "self-starter"Experience working in a fast-paced Agile Testing environmentKnowledge, Skills and Abilities / Competencies:Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applicationsStrong writing and communication skillsCollaboration and relationship-building with their team members and clientsResults-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skillsAbility to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiorsAbility to act independently with sound business judgment and thrive in environment with diverse communication stylesAbility to prepare and present oral and written documents clearly and conciselyAbility to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelinesUnderstanding of Software Development Lifecycle (SDLC) concepts and processKnowledge of and experience with IT Service Management best practices and principlesExperience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft ProjectProficiency in writing SQL queries and understanding relational databasesExtensive understanding of SharePoint end user experience, sites, libraries, lists and groupsPublic Health or other health systems experience is desiredMust have familiarity with agile methodology, tools and frameworks, i.e. scrum, KanbanExtensive knowledge of business system analysis techniques and testing methodologiesRequired:7 Years Demonstrated experience in gathering business requirements and development of business rules and process flow.7 Years Proven experience with business process design, definition and/or re-design.7 Years Experience with Business Analysis methodologies and problem solving7 Years Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project7 Years Excellent communication skills (both verbal and written)3 Years Proficiency in writing SQL queries and understanding relational databases3 Years Demonstrable analytical skills and an attention to detail.Required:Excellent creative thinking and problem solving skills Proactive, quality oriented, with demonstrated leadership and team building skills.Experience working for State government Highly desiredHealthcare related experience Highly desired3 Years Knowledge Creating Context Diagram and Functional decomposition5 Years Experience with DPH public health lab system and programs Highly desired3 Years Familiarity with agile methodology, tools and frameworks, i.e. scrum, kanban Highly desired3 Years Experience with manual and automated testing, data migration testing, back-end testing, validation of APIs, server-side logic, integration points3 Years Identify, document, and track software defects using issue tracking tools (e.g., Jira, QC, ADO). Highly desired3 Years Experience with automated testing tools like UFT, Tosca, NeoLoad, Selenium. Highly desired