Retail Sales Associate

Join our team as a Retail Sales Associate where you will have the opportunity to showcase your customer service skills and contribute to a dynamic retail environment. We are looking for individuals who are passionate about sales, customer satisfaction, and have a flair for promoting products through our online channels. Key Responsibilities Shift hours are 2:30 pm - 7:30 pm or 9:30 am - 3 pm Open or close store at least 3 days per week Sun‑Sat Create custom apparel on site under the designer instructions for sale daily Master efficient turn around times and responses based on schedule and current orders to generate sales Perform weekly in store tasks including cleaning, restocking and inventory management Lead store Seamstress/Tailor on sewing needed in a prioritized manner Learn custom clothing techniques including heat press, hand sewing and design layout Change mannequins, upload and manage online store products Social media posting, lives and management Provide exceptional customer service by assisting shoppers with product selection and inquiries using our company language and internal core values Operate cash registers and handle transactions accurately Explain store policies, design scopes and patch choices to customers Maintain a clean and organized sales floor, including restocking merchandise Utilize product knowledge to drive sales and meet targets Assist in inventory management and stock replenishment in-store and online Process payments using Point of Sale (POS) systems and store security checkpoints Engage in upselling and cross-selling techniques to maximize sales opportunities Create designs using paint, upcycled scraps, vinyl, patches and transfers Sale merchandise in store and using social media lives to customers Position Requirements Strong ability to multitask and prioritize with attention to detail and thorough communication Prior experience in retail sales or customer service preferred Must be able to work in an independent retail space without store management Proficiency in cash handling and operating cash registers with balanced drawers Strong organizational skills to manage inventory and maintain a tidy store environment Excellent communication skills with a focus on providing outstanding customer service Familiarity with POS systems for processing transactions efficiently preferably Square and Wix Ability to work in a fast‑paced retail setting and meet sales goals naturally and untraditionally Multilingual abilities are a plus for serving diverse customer needs at our Cherokee location Knowledge of technical sales or jewelry sales is advantageous Demonstrated phone etiquette skills for handling customer inquiries efficiently #J-18808-Ljbffr