Remote Operational Excellence Manager

BCD Travel is seeking a Manager, Operational Excellence to provide functional leadership for customer experience and operational processes. This remote role involves ensuring service delivery quality and client retention while managing complex client issues. The ideal candidate will have extensive travel industry experience, operational knowledge, and strong communication skills. Join a team that values collaboration, sustainability, and personal development. Flexible working hours and a compensation package that supports wellbeing are offered. #J-18808-Ljbffr