EPC Project Coordinator (Order Fulfillment, Customer Service EPC Engineering Procurement & Construction) Onsite Lenexa, KS (Kansas City)

EPC Project Coordinator (Order Fulfillment, Customer Service EPC Engineering Procurement & Construction)

Come join a company that recognizes and rewards your abilities, provides opportunities to advance your career, and fosters an environment to learn and develop. Experitec is seeking high impact employees with focus and integrity to significantly improve the businesses of our customers and shape the future of Experitec's business. Join a high-performance team and level up your customer service acumen while sharing your knowledge with other team members.

Come join a 100% employee-owned company focused on customer outcomes and employee success! This position requires a hands-on approach, a strong work ethic, the ambition to interface with customers onsite, a troubleshooting mindset, and a commitment to excellence.

In this position, you may have the opportunity to work in different industries including power, chemical, renewable energy, food & beverage, refining, oil & gas, pharmaceutical, pulp & paper, water treatment, metals/mining and consumer goods. Experitec provides strong technical and customer service training throughout your career which will include:

• On-The-Job training to set you up for success.
• Ongoing customer service training.
• Technical training on key products and systems.
• Ongoing training on various company functions as an Employee-Owner to broaden business acumen.

The EPC Project Coordinator (PC) is responsible for end-to-end execution of EPC Projects from purchase order receipt through project closeout and warranty. EPC stands for Engineering Procurement & Construction. This role serves as the primary point of coordination and communication between customers, factories, and internal cross-functional teams to ensure projects are executed accurately, on schedule, and in compliance with contractual and documentation requirements. Though not a technical expert, a project's success is directly tied to how effective the PC is with coordinating all functions to complete deliverables; there is no Project Manager overseeing success on the Experitec side of the project. Our project partners will often have a Project Manager the PC will work closely with.

The Project Coordinator owns project execution processes, proactively manages risk (including liquidated damages), maintains financial and system accuracy, and ensures all commercial and technical documentation is delivered on time. This role is execution-focused, not administrative, and plays a critical part in customer satisfaction, margin protection, and project success.

Opportunities to make an Impact:

• Owning the end-to-end EPC project execution lifecycle from purchase order receipt through project closeout, ensuring contractual, financial, schedule, and documentation obligations are met.
• Interpreting contracts, purchase orders, and the Schedule of Submittals (SOS) to confirm scope, inclusions, exclusions, documentation requirements, and delivery commitments.
• Establishing, maintaining, and ensuring accuracy of project data across IFS, SharePoint, DocBoss, and other supporting systems, maintaining audit-ready and traceable records.
• Developing and managing the project execution plan, delivery schedule, and SOS, ensuring alignment across internal teams, suppliers, factories, and customers.
• Coordinating and leading internal and customer kickoff meetings, along with ongoing project-specific meetings, to align responsibilities, execution strategy, and communication cadence.
• Collaborating closely with Program Managers, Application Engineers, Drafters, Shop Technicians, Suppliers, Emerson Project Management (external team), and other stakeholders to ensure timely, complete, and accurate deliverables.
• Proactively identifying execution, documentation, schedule, and liquidated damages risks; escalating issues with recommended mitigation actions to protect schedule, margin, and customer commitments.
• Coordinating procurement and manufacturing activities including order commitments, shop order creation and tracking, supplier communication, expediting, inspections, equipment releases, and delivery milestones.
• Tracking manufacturing progress, inspections, shipping releases, packing lists, milestone invoicing requirements, and customer delivery updates to ensure delivery schedules are met.
• Leading and supporting documentation execution by confirming requirements, managing revisions, tracking submittal approvals and returns, and ensuring all commercial, technical, and quality documentation is accurate, version-controlled, and submitted on time.
• Ensuring documentation reports, expediting needs, and system data remain accurate and up to date throughout the project lifecycle.
• Serving as the primary owner of change order management, coordinating revised purchase orders, schedules, documentation, and financial impacts while clearly communicating changes to customers, factories, and internal stakeholders.
• Ensuring financial accuracy in IFS, including milestone invoicing coordination, revenue recognition support, and monitoring financial impacts related to schedule, documentation, or scope changes.
• Providing proactive, clear, and consistent communication on project status, risks, delivery commitments, documentation progress, and financial impacts.
• Ensuring all contractual deliverables are completed, formally accepted, and closed in accordance with project and retention requirements.
• Facilitating lessons learned and project closeout activities, including documentation archiving and knowledge transfer.

What does the Project Coordinator do?

Customer Collaboration Responsibilities:

• Own end-to-end EPC project execution from Purchase order receipt through project closeout, ensuring contractual, financial, schedule, and documentation requirements are met.
• Review and acknowledge customer purchase orders; establish and maintain projects in business systems (IFS, DocBoss, and SharePoint).
• Schedule and facilitate customer kickoff, half-time, and reoccurring progress meetings.
• Serve as the primary point of contact and coordination between Experitec, Emerson, factories, and customers throughout execution.
• Address all customer inquiries.
• Develop and manage the project execution plan, delivery schedule, and Schedule of Submittals (SOS), ensuring all milestones and documentation deadlines are achieved.
• Provide consistent, proactive communication to customers and internal stakeholders regarding project status, risks, delivery commitments, and documentation progress.
• Build and maintain strong working relationships with customer purchasing, expediting, operations, engineering teams, and internal cross-functional partners to ensure alignment and accountability.
• Manage change orders by coordinating revised purchase orders, updating schedules, deliverables, and financials, and communicating impacts to all stakeholders.
• Ensure financial accuracy in business system (IFS), support revenue recognition, facilitate lessons learned, and complete formal project closeout and record retention.

Corporate (Experitec) Responsibilities:

• Understand the processes, tools, systems, and technology to effectively support project success and communicate effectively with project team members.
• If issues arise which impede the schedule, work effectively with project team for resolution or correction.
• Knowledge of schedule and compliance tracking of all projects; escalated concerns proactively
• Maintain alignment, accountability, and transparency across all internal and external stakeholders throughout the project lifecycle.
• Always know what is expected of you and when you don't, you ask before a customer's experience could be impacted.
• Uphold Experitec's Standards for Quality, Compliance, and Data Integrity.
• Act as a Trusted Ambassador of Experitec to Customers and Partners.
• Contribute to Continuous Improvement and Organizational Learning.
• Willingness to work outside of the 8-5pm workday if international projects or other) require it.

This position is part of our Order Fulfillment team within Sales organization with the specific title of EPC Project Coordinator. Level of position will be based on relevant experience.

What Experitec offers:

At Experitec, we know our employees are a critical part to our overall success. We care about the wellbeing of every employee. No matter what stage of life they're in, Experitec strives to support and care for each employee with a benefits program tailored to their needs. We pride ourselves on offering a flexible work environment ensuring our employees have the work-life balance they deserve. We believe giving our employees the resources they need to succeed in their personal lives will enable them to reach their peak performance in their professional lives.

Required Skills, Experience & Abilities:

• Bachelor's degree OR Associate's degree with two or more years of relevant experience OR Four or more years of relevant experience OR equivalent combination of four or more years of education and relevant experience.
• Two or more years of relevant project coordination.
• One or more years of customer-facing or customer service work experience.
• One or more years of experience with order procurement or document control.
• Strong skills in Microsoft Office (Excel, Word, Teams), and Outlook email or similar software with ability to work efficiently and effectively within a business system.
• Ability to work Monday through Friday from 8am-5pm and the ability to participate in some calls in time zones across the globe requiring flexibility and availability.
• Strong ability to manage multiple projects and competing priorities in a fast paced, deadline driven environment.
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