IT Process Analyst

Cadoneghe, Padova Italy

FULL-TIME

28.800€ - 32.000€ The expected gross annual salary (RAL) for this position, in relation to the required 1-2 years of experience, ranges from a minimum of €28.800 to a maximum of €32.000. Unox, market leader in the production of high-end ovens, certified as a Great Place to Work® in Italy for the eighth year in a row, is looking for an IT Process Analyst to join the Information Technology Team at the Cadoneghe (PD) site. Main responsibilities Process Analysts play a central role in the IT team at Unox: their aim is to sustain and continuously improve the value delivery processes, enabling effective data driven decisions and efficient workplaces; In particular, we are looking for a talented individual who will leverage the Salesforce ecosystem and technologies within Sales, Service, HR and Marketing processes, acting as a Digital KPO to streamline the information flow and eliminate non-value added activities, combining technical skills with lean/agile principles and techniques; Map, improve and measure information flows across Sales, Service, HR and Marketing processes; Define and design the requirements with the stakeholders; As project owner, estimate the resources required and set the proper milestones and deadlines; Development, testing and fixing of configurations on the Salesforce platform, ensuring no adverse impacts when deploying to production; Build scripts and integrations to allow interaction with other systems (e.g. SAP ERP); Helpdesk and support the end users; Standardize and share knowledge, procedures and best practices among the IT team. Requirements Degree in Engineering, Computer science, Mathematics or statistic; Basic knowledge of REST principles; 1+ years of experience/certifications on Salesforce are a plus (we currently use Sales and Service Cloud, Field Service, Marketing Cloud). What Unox offers Flexible Working Hours Work-Life balance initiatives Paid time off & overtime Company canteen Personal and family welfare Health insurance & welfare programs Pension & retirement plans Mentorship & coaching Career growth & training programs Team building activities The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations. #J-18808-Ljbffr UNOX S.p.A.