Entry Level Bi-lingual Customer Service Representative

Job Description

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is part-time or full-time . Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in . This position is the stepping stone to the Insurance agent position towards becoming a licensed insurance agent.

Not required to have a license but will be required to get licensed. Assistance in getting licensed in Property & Casualty and Life & Health. With each license acquired, an increase in hourly wage will be given. If not licensed.

No prior experience is necessary. However, must be serious in committing to the training and applying for both licenses. This is an opportunity to have a licensed profession and not just a job.

Apply for the position today by completing the form and completing the assessment.

Hourly Base Salary Based on Experience

Mon-Fri Schedule

Evenings Off

Hands on Training

Flexible Schedule

• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first few rings.
• Schedule appointments for sales staff to meet prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
• Call potential leads for quotes and gather information for quotes
• Respond to customers request in policy changes and payments
• Required to cross-sell other products by gathering information for the quotes

• Possess an upbeat, positive and enthusiastic attitude.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Bilingual, fluent in both English and Spanish is required.
• Interested in a sales career, sales experience preferred
• No insurance experience required but must be willing to learn
• Will be required to get P&C and Life & Health license