Case Manager - Criminal Defense

Job Description

Job Description

Are you ready for a career challenge that focuses more on personal growth than just a job posting? If you're passionate about assisting others and thrive in a high-achieving environment, Rossen Law Firm is calling your name. Based in Boca Raton, Florida, we stand by good people during tough times to pave the way for a better future.

Rossen Law Firm’s marketing and intake teams are doing their job: the phones are ringing, clients are hiring us, and our caseload is growing. Now we need a Case Manager who can own what happens after the client signs, so nothing falls through the cracks.

Rossen Law Firm, South Florida’s fastest-growing criminal-defense team with 1,000+ five-star reviews, is looking for an in-office Case Manager who can:

• Be the main point of contact for clients after they hire us

• Keep cases on track with deadlines, hearings, and filings

• Draft routine motions and handle day-to-day court logistics

If you love organizing chaos, calming anxious clients, and making sure details get handled the right way every time, keep reading.

$50,000 - $75,000 yearly

As a Case Manager, you will be the operational backbone of a criminal-defense “pod,” working closely with attorneys and legal assistants to move cases from hire to resolution. You will:

Own client communication

• Serve as the primary post-hire point of contact for clients and their families

• Provide regular “case update” communications, explain next steps, and reduce anxiety

• Return client calls, emails, and texts the same business day whenever possible

Monitor court and keep cases moving

• Track court dates, hearings, and deadlines

• Monitor court Zoom sessions when attorneys are not yet on and alert them as needed

• Review dockets for new events, orders, or potential issues and update the file

Handle probation and pretrial issues

• Triage probation/pretrial violation concerns

• Communicate with probation/pretrial officers when appropriate

• Coordinate with the attorney on motions to modify conditions, address violations, or set bond

Draft routine legal documents

• Prepare routine motions using templates and AI tools (with attorney oversight where needed).

• Draft waivers of prosecution and indigent-for-costs motions

Run Kick-Off Calls and organize the file

• Schedule and lead Kick-Off Calls for new clients within firm timelines

• Confirm facts, expectations, and immediate next steps

• Ensure the case-management system (Salesforce) is up to date with notes, documents, and tasks

Drive mitigation and post-disposition work

• Coordinate collection of character letters, treatment records, and evaluations

• Help build mitigation packets for plea or sentencing

• Track post-disposition obligations like classes, treatment, and probation; identify opportunities for early termination

Manage subpoenas, discovery, and trial prep

• Prepare and mail subpoenas and discovery, including to clients in custody

• Track responses and follow up on outstanding subpoenas and discovery

• Assist with trial preparation, including building and maintaining trial binders

Lead and develop your legal assistant team

• Supervise and mentor legal assistants

• Delegate tasks clearly and hold the team accountable to deadlines and quality

Use technology & AI responsibly

• Use AI tools (within firm policy) for first-pass case law research, discovery summaries, and drafting

• Maintain confidentiality and verify accuracy of AI-assisted work

Act as an in-house notary

• Notarize documents and maintain notary logs in compliance with Florida law

This person must have excellent time management skills in addition to the following:

• Minimum 3+ years of legal experience in a law firm or court environment (required)

• Prior experience as a Case Manager, Senior Legal Assistant, or Paralegal preferred

• Criminal-defense experience strongly preferred

• Florida Notary Public (or ability to obtain within 60 days of hire)

• High school diploma required

• Proven ability to manage deadlines and multiple priorities in a fast-paced environment

• Comfortable with case-management software and video platforms (Salesforce experience preferred)

• Tech-savvy and open to using AI tools, with good judgment about verification and confidentiality

• Bilingual English/Spanish strongly preferred

• Reliable transportation to travel between our Fort Lauderdale and Boca Raton offices

• Strong customer service skills with a genuine desire to help people in need. You must love criminal defense

• A strong-minded person who can handle coaching in a fast-paced environment

• Ability to handle sensitive situations in a professional, confidential, and courteous manner

• A curiosity to learn things quickly and always strive to be better

• Strong understanding of legal terminology, procedures, and documentation

• Excellent organizational skills and the ability to manage multiple priorities effectively

• Detail-oriented with a commitment to accuracy and quality

We Take Care of Our People:

• Competitive pay based on experience.
• A generous number of vacation days each year.

At Rossen Law Firm, we're more than just a team of experienced criminal defense lawyers. We're a family that cares deeply about people, not just cases. Our firm has built its reputation on trust, integrity, and relentless dedication to those we serve. We believe in ensuring justice and treating each client with the personal attention and compassion they deserve.

We love helping good people when something wrong happens. Our legal team understands what clients are going through, and we are committed to producing outstanding results.

With offices in Fort Lauderdale, Boca Raton, and throughout South Florida, Rossen Law Firm is a high-end criminal and DUI defense firm. Rossen’s 1000+ 5-star reviews tell the story of a criminal defense law firm that truly puts its clients first.

Rossen Law Firm is an equal-opportunity employer.