Data Center Campus Director

As the Microsoft Data Center Campus Director you will drive the delivery of world-class support services across your campus or metro. You will interact and maintain relationships with various authorities and partners across all sectors of the data center industry. You will use keen business acumen and financial management skills to manage operating costs effectively while maintaining the highest standards of safety security and ecological responsibility. Excellent interpersonal awareness ability to navigate ambiguity and your mature communication skills will be pivotal in bringing your program management technical abilities and leadership experiences to a whole new level in supporting Microsofts success!

Microsofts Cloud Operations & Innovation (COI) is the engine that powers our cloud services. As a COI Data Center Campus Director you will perform a key role in delivering the core infrastructure and foundational technologies for Microsofts online services including Bing Office 365 Xbox OneDrive and the Microsoft Azure platform. As a group COI is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs Diversity & Inclusion trainings and events and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

As a Data Center Campus Director your responsibilitieswill include:

• Empower a culture of safety security and complianceinall aspectsof data centeroperations
• Leadership management coaching anddevelopmentof Microsoft full time employeesacrossdatacentersinyourMetro
• Accountable for theongoing ITand Critical Environment (CE)support for all service linesensuring the on-time and defect-free delivery of customer capacity within our SLA commitments
• Responsible for ensuring theplanning and delivery of all supporting physical infrastructure logistics andtheresources required to meet anticipated growthwithin your Metro
• Actively participatein incidentmanagementprocedures relating tomajor incidentsthat impact Microsoft cloud servicesin your will includeleading incident management callswithcustomersand senior leadershipthe timely resolution of incidents post-incident reviews and the implementation of improvement plans
• Ensure financial management of your metro includingthedevelopment of detailed budgets forecasts and management of operational and capital spend
• Management and oversight of all vendor/partner contracts and relationshipsincludingleased-facilitylandlords IT and CE service providers and partner support teams
• Collaborate withglobalandregional management teamsand contributetoimprovement programs
• Learn live and coach the One Microsoft culture and values. Lead throughchangeby bringing clarity generating energy and delivering success

Required Qualifications

• High School Qualification or equivalent AND 10 years experience of mission-critical service management (e.g. providing IT services manufacturing warehouse retail military or managing physical operations in an IT and/or critical environment infrastructure)OR equivalent experience.

• 3 years people management experience.

Other Requirements:

Ability to meet Microsoft customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship Verification :This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically this position supports United States federal state and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement and as a condition of employment the successful candidates citizenship will be verified with a valid passport .
• Criminal Justice Information Services : This position may require passing a background check conducted through the CJIS criminal justice information system by authorized local state and/or federal agencies.

Preferred Qualifications

• Bachelors or Technical College Degree in Computer Science Math Telecommunications Electrical/Mechanical Engineering Supply Chain Management or related field AND 15 years experience in enterprise-level experience managing large scale and complex projects/programs or critical environment infrastructures (e.g. UPS Generator AHU) or working in physical IT infrastructures (e.g. Servers SANs Networking Capacity DC Rack/Enclosures structured cabling)

  • OR High School Qualification or equivalent AND 17 years experience in enterprise-level experience managing large scale and complex projects/programs or critical environment infrastructures (e.g. UPS Generator AHU) or working in physical IT infrastructures (e.g. Servers SANs Networking Capacity DC Rack/Enclosures structured cabling)
  • OR equivalent experience.

• 5 years people management experience

  Applicable certifications: APICS/Inventory Control CompTIA Microsoft Network Certifications CCNA Certifications ITIL v3 Foundation Microsoft Operations Framework (MOF) Certifications Leadership Development Certifications PMP CDCMP.

Data Center Operations Management M6 - The typical base pay range for this role across the U.S. is USD $140200 - $284400 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $185600 - $312000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

Manager