Hotel Housekeeper - Oxford Suites Spokane Valley

Guest Room Attendant$17.50-$18.00 per hour24-30 hours per weekWeekends requiredAt Oxford Collection of Hotels, we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you.What We Offer:Competitive pay and performance-based incentivesMedical, dental, and vision coverage for peace of mind401(k) with profit sharing to invest in your futureGenerous paid time off so you can rechargeExclusive discounts at our properties—because you deserve great getaways, too!Ongoing training, leadership development, and career growth opportunitiesReady to be part of something exceptional? Apply today and let's create memorable guest experiences together!Position Summary:The Guest Room Attendant at one of Oxford's Four-Diamond luxury or boutique-style hotels is to maintain impeccably clean, well-appointed rooms in a high-occupancy, fast-paced four-diamond full-service hotel environment. This role supports elevated service standards and requires a strong focus on detail, guest satisfaction, and operational excellence, delivering an exquisite and seamless luxury experience to each guest. The Guest Room Attendant plays a crucial role in striving to meet and exceed Four-Star service standards, delivering high-quality service and amenities with strong attention to detail, ensuring excellence in every guest interaction, and consistently exceeding expectations.Essential Duties & Responsibilities:Ensure rooms meet the Four Diamond cleanliness and presentation standards before guest check-inMeticulously prepare guest rooms to the highest standards of luxury, ensuring every detail reflects uncompromising quality and a sense of timeless eleganceCurate an inviting ambiance by flawlessly making beds with crisp linens, meticulously dusting, vacuuming plush carpets, and polishing fine furnishings to a radiant sheen, ensuring that each guest room is transformed into a haven of comfort, sophistication, and pristine cleanliness, changing and replenishing bed linens, towels, and guest amenities as neededPerform deep cleaning as neededKeep all hallways, public areas, and closets neat and clean, disposing of trash and recyclables appropriatelyPrepare the housekeeping cleaning cart for the next day's use and report any guest-borrowed items to the housekeeping supervisorPerform all tasks in compliance with federal, state, and local food safety and sanitation requirements and Oxford Collection of hotels safety standards and security proceduresBe knowledgeable about and able to respond to emergency situationsReport any maintenance repairs needed immediately to their supervisor or General ManagerGuest Relations:Provide a high level of customer service, taking time with our guests to ensure every aspect of their stay meets elevated expectationsEngage with guests who may require personalized attention due to the hotel's full-service natureMaintain a polished, professional demeanor while engaging with guests, ensuring that every interaction is infused with genuine care and attentivenessMaintain integrity, confidentiality, and sensitivity when working with both internal and external guestsRespond to special guest requests in a timely, friendly, and efficient mannerReport lost and found items and maintenance issues in a timely manner following standard proceduresOther:Communicate effectively with all hotel staff to ensure the smooth delivery of servicesComplete a daily activity log with pertinent shift information for co-workers and leadership teamSupport peer onboarding and act as a role model in upholding cleanliness and service standardsProvide input on supply shortages and operational improvementsAdhere to attendance policies and maintain regular availability for scheduled shiftsOther duties as assignedCore Skills and Values:Company Character – Supports company vision and valuesCustomer Service – Understands and meets the needs of customersDetail Orientation – Is accurate and methodical when following processes and instructionsPhysical Skills – Demonstrates capability of performing physical work in a variety of conditionsProfessional Appearance - Presents a professional and polished lookStress Management – Exhibits self-awareness and self-control in pressure situationsTeam Orientation – Works cooperatively with others, assisting voluntarilyTime Management – Does most important, guest-related work firstPreferred Education & Experience:High School Diploma or GED preferred1+ years Hospitality/hotel work experience in a four-diamond full-service or boutique hotel preferredHousekeeping experience preferredExperience in high guest turnover settings preferredJob Requirements:Proof of eligibility to work in the United StatesReliable transportation to and from workAbility to work a flexible schedule including evening, weekends and holidaysReliable and consistent attendancePhysical Requirements:Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequentlyMust be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objectsMust be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basisWhile primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)Must be able to climb stairs both inside and outside and frequently lift 20 lbs. and occasionally up to 50 lbs.Oxford Collection of Hotels is proud to be an Equal Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.All offers are contingent on pre-employment screening.