Director of MIS - Raleigh

Step into a leadership role where strategy meets innovation. As the Director of MIS, you'll be the driving force behind transforming technology into organizational value. You'll shape IT vision, elevate service delivery, and orchestrate operations that keep the agency future-ready. From steering enterprise-level governance to designing resilient systems, you'll lead a team that thrives on curiosity, collaboration, and continuous improvement.


You'll partner with state agencies, business leaders, and external stakeholders to build solutions that are secure, scalable, and smart. You'll champion staff development, modernize infrastructure, and ensure every project aligns with mission, budget, and long-term strategy. If you love blending leadership, architecture, innovation, and people-centric service, this role hits all the right notes.

Veterans, we encourage you to apply! Your IT leadership and passion for service and systems are valued!

We offer generous medical and leave benefits, support continuing education and professional development, and provide flexible scheduling and remote work. Come and grow your career in this fun, friendly and fast-paced environment!


** All employees must reside in NC**

Responsibilities:

• Manages and monitors work performance of the department including evaluations, program/work objectives and effectiveness. Establishes broad organizational goals and realigns work and staffing assignments for the department.
• Provides customer service by investigating promotional and training opportunities for staff. identifies service improvement areas; distributes surveys to customers; discusses department improvement suggestions with staff; and circulates trade publications to educate staff on industry-related matters.
• Develops department strategy by meeting with agency personnel. Consults with partners; maintains an understanding of current trends; composes reports; authors policies and procedures; collaborates with state agencies; and develops budgets.
• Interacts with others outside the organization and exercises participative management skills that support team efforts and quality processes.
• Assists in design creation by generating systems and software applications; and building solutions to address disaster recovery and business continuity plan.
• Collaborates with other state agencies to discuss current needs and future requirements.
• Consults with business partners to understand current and emerging technologies/trends

Requirements:

• Bachelor's degree in technical discipline (e.g. Computer Science, Engineering, Math, etc.) preferred or equivalent experience. Over five years up to and including seven years of experience.
• Experience with ITIL practices for IT service management to align IT services with business needs.
• Experience in IT architecture principles, framework and best practices.
• Experience with NIST Cybersecurity risk management framework.
• Knowledge of Active Directory and Microsoft Exchange in a hybrid environment.
• Knowledge of complex network architecture including VMWare/SAN/WAN/LAN/VoIP/UCS technologies.
• Knowledge of software development principles and Software Development Life Cycle (SDLC) management.
• Knowledge of disaster recovery testing, plans, and scenarios.
• Knowledge of monitoring progress toward fiscal objectives and adjusting plans as necessary.
• Ability to communicate effectively orally and in writing.
• Skills in building relationships and effective interpersonal skills.
• Ability to deal with a system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement.
• Ability to analyze and interpret technical journals, scientific literature, financial reports, legal documents and industry publications.

Hiring Rate: $120,439 - 148,402 (this exempt position will be filled at or near the posted salary)

Closing Date: June 28, 2026

About the North Carolina Education Lottery

We raise money for a great cause! All of the earnings of the North Carolina Education Lottery go to education. We award on average $10 million a day in prizes. To learn more, visit our website


At the North Carolina Education Lottery, we deal with winners everyday: our employees! We offer competitive pay and benefits, flexible schedules, professional development opportunities, casual attire, open communication and a fun work environment.


All employees of the Lottery are expected to support the organization values (honesty, respect, integrity and trust) and its commitment to corporate social responsibility (including responsible gaming, environmental awareness, community involvement, etc).

Apply in minutes! Get started by uploading your resume. Click here for our Careers Page.

Equal Opportunity Employer