Automotive Tire and Service Advisor - Apex, NC

Automotive Tire & Service Advisor As an Automotive Tire & Service Advisor, you will gain hands‑on experience in one of Just Tires centers by making meaningful connections with guests while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team environment. General Description Just Tires is an automotive service provider focused on customer experience and satisfaction. We offer a fun, fast‑paced work environment, competitive base pay, and a comprehensive benefits package that includes medical plans, 401(k), certification reimbursement, and paid vacations. Responsibilities Drive sales and profitability for the store location by selling tires and recommended automotive services, communicating benefits and product features appropriately. Build guest relationships and ensure guest satisfaction through understanding their needs. Communicate all advertising and promotion of products and services. Take responsibility for guest interactions from the initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out. Contribute to promotional merchandising and special events. Effectively communicate all warranties, promotions, and advertisements to guests. Utilize tools provided to make recommendations to guests based on manufacturing guidelines. Assist the Service Manager in communicating information about guest vehicles, as needed. Maintain a clean and safe work and guest area. Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting. Basic Qualifications Previous automotive guest service experience. Valid driver's license. Must be at least 18 years of age. No relocation is offered for this position. Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future. Preferred Qualifications High School Diploma or GED. Previous tire sales experience. Previous automotive service sales experience. Position Criteria Strong work ethic; independently motivated to produce results with limited influence from others. Hard worker who works diligently to get tasks done and demonstrates personal characteristics such as responsibility, dependability, conscientiousness, communication, and teamwork. Ability to review, analyze, and interpret information, identify problems, and make decisions. Ability to read, understand, and follow procedures and guidelines. Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays. Commitment to following established safety policies and procedures. #J-18808-Ljbffr The Goodyear Tire & Rubber Company