Dual Rate Supervisor Full Time (Horseshoe & Paris LV)
Caesars Entertainment
Dual Rate Supervisor
The Dual Rate Supervisor supervises the operations of several table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. Games needed (Blackjack, Roulette, Craps/Dice, Baccarat, and/or Pai Gow).
How You Will Create the Extraordinary
Operating Supervise and Dealing several table games on an assigned shift
Working knowledge of all (multiple) table games, house rules, counting methods and procedures covering each
Assures that all coin and check racks are filled at all times
Settles disputes that arise from guests in the Table Games area, referring to those that are exceedingly difficult for the Casino Manager
Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees
Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior
Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary
Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties
Prepares and coordinates the periodical performance review of assigned personnel
What You Will Need
Work requires effective communication in English, both verbal and written form in a professional manner
Must present a neat and professional appearance
Work requires a minimum age of 21
Work requires ability to perform basic math functions
Work requires flexibility to work various shifts
Work requires a minimum of 2 years pit operation experience (preferred)
Knowledge of casino rules, regulations, and procedures pertinent to Pit operations
Cards Needed: Alcohol, NV and Gaming License, NV
Additional Requirements
Must be able to respond calmly in a demanding environment, multiple tasks to be managed under time constraint
Must possess good manual dexterity for quick and accurate handling of chips, cards, and money
Must have excellent vision (including peripheral) to protect the games
Must be able to tolerate secondhand smoke, high noise levels, bright lights and dust
Must be able to bend, reach, kneel, twist and grip items
Must be able to walk and be on foot for extended periods of time
Must be able to manage a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner
About Us
For over 30 years we've set the standard now you can too. As a team member of Horseshoe, you will embody the spirit of Las Vegas with classic style, timeless glamour and high rolling excitement. This classic yet contemporary property is where you will entertain our guests as they enjoy 2,814 rooms, 244 suites, 6 restaurants and 1,250 slot and video poker machines. Horseshoe is the place for the smart and sophisticated to start their career.
Job Info
Job Identification 81913
Job Category Casino
Job Schedule Full time
Locations Horseshoe Las Vegas
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