Front Desk Manager

Job Description

Job Description

Elevation Inn & Suites is seeking an experienced Front Desk Manager to lead our front office team and help create exceptional guest experiences from check-in to check-out.

This is a full-time salaried leadership position responsible for overseeing daily front desk operations, supervising team members, maintaining brand standards, and ensuring every guest receives friendly, professional service. If you enjoy leading people, solving problems, and working in a fast-paced hospitality environment, we'd love to hear from you.

Pay

• Salary: $40,000 per year

Schedule

This is a full-time management position requiring flexibility to work varying shifts, including evenings, weekends, holidays, and on-call coverage as needed to support hotel operations.

Responsibilities

As Front Desk Manager, you will:

• Oversee the daily operation of the front desk
• Lead, train, coach, and support front desk team members
• Recruit and onboard new front desk associates
• Prepare staff schedules based on business needs
• Assist with breakfast operation oversight and scheduling
• Maintain high standards of guest service and hospitality
• Resolve guest concerns and billing issues professionally and efficiently
• Ensure accurate cash handling and front office reporting
• Cover call-outs and provide on-call management support when needed
• Enforce hotel policies, procedures, and brand standards
• Foster a positive, team-oriented work environment
• Work closely with other departments to ensure smooth hotel operations

Qualifications

• Previous hotel front desk experience required
• Prior supervisory or management experience preferred
• Strong leadership and team-building skills
• Excellent communication and customer service abilities
• Comfortable resolving guest concerns with professionalism
• Strong organizational and time management skills
• Ability to multitask in a fast-paced hospitality environment
• Basic computer proficiency and experience with hotel property management systems is a plus

Why Join Elevation Inn & Suites?

At Elevation Inn & Suites, we believe every guest deserves outstanding hospitality. As our Front Desk Manager, you'll play a key leadership role in creating memorable guest experiences while developing and supporting a successful front office team.

If you're ready to grow your hospitality management career with a company that values professionalism, teamwork, and exceptional service, we'd love to hear from you.

Apply today!