NIS SVG seeks Communications Manager

Vacancy: Communications Manager The National Insurance Services (NIS) is a statutory organisation established under Act No. 33 of 1986 and is the sole social security institution in St. Vincent and the Grenadines. The NIS is responsible for collecting contributions, managing funds, and paying benefits to eligible contributors and beneficiaries. As part of its commitment to service excellence, transparency, and public trust, the NIS continues to strengthen its communications and public-engagement capability. Applications are invited from suitably qualified and experienced persons for the position of Communications Manager. Purpose of the Role The Communications Manager is responsible for planning, coordinating, and implementing the NIS' communications and public-engagement activities. The role supports Executive Management by ensuring that information shared with stakeholders is clear, accurate, timely, and aligned with the NIS' mission, values, and strategic objectives. Key Responsibilities Develop and implement communication plans and initiatives to support the NIS' programmes, services, and strategic priorities. Coordinate media relations activities, including press releases, media responses, interviews, and public information campaigns. Manage and update the NIS' digital communication platforms, including the website and social media channels. Create and coordinate content for digital platforms to support public education, outreach, and customer engagement. Assist in monitoring public feedback, media coverage, and digital engagement to inform communication approaches. Coordinate internal communications to support staff engagement and awareness of organisational initiatives. Work collaboratively with departments to ensure accurate and timely dissemination of information. Competencies & Values Strong alignment with the NIS values of integrity, commitment, accountability, respect, and empathy. Effective written and verbal communication skills. Good interpersonal and stakeholder-engagement skills. Strong organisational and planning abilities. Sound judgment and the ability to manage multiple tasks and deadlines. Working knowledge of digital communication tools and platforms. Minimum Qualifications & Experience A Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field. A minimum of five (5) years experience in communications, public relations, marketing, or a related area. Experience in content development, media coordination, or digital communications. Experience in a customer-focused or service-oriented organisation would be an asset. Remuneration The NIS offers an attractive remuneration package including medical benefits and a staff supplementary pension that is consistent with your skills, experience and knowledge. Application Process Interested persons who meet the above requirements should submit: A detailed curriculum vitae. Names and contact details of two (2) referees. Applications should be addressed to: The Director, National Insurance Services (NIS) P.O. Box 305 Kingstown Important date: Closing date for Applications: Friday 27 February 2026 #J-18808-Ljbffr About SVG