Senior CX & Insights Analyst - Customer Experience Leader
NRG Energy, Inc.
NRG Energy, Inc. is seeking a Senior CX Insights Analyst to develop action-oriented insights that enhance customer experiences across brands. You will draft meaningful insights from diverse data sources to support the CX & Insights function within NRG Consumer Energy and related brands. You will collaborate with CX managers, leads, and analysts to deliver dashboards, reports, and compelling narratives. Strong research methods, data storytelling, and BI tool proficiency are essential for success #J-18808-Ljbffr NRG Energy, Inc.
- NRG Energy is seeking a Senior Analyst to develop action-oriented insights that boost market share and improve customer experiences across our brands. You will draft insights from diverse data sources to support the CX & Insights function for NRG Consumer Energy and related...Senior
- NRG Energy is seeking a Senior Analyst in Customer Experience & Insights to develop action-oriented insights across our brands. The role collaborates with CX and market insights leads to surface actionable information and deliver customer-centric experiences aligned with...Senior
- ...a Principal, Web Conversion Optimization & Digital Customer Experience in Houston to lead AI-enabled CX strategy and end-to-end optimization. You will drive... ...govern data infrastructure, and provide actionable insights for executive leadership. #J-18808-Ljbffr NextEra Energy...Suggested
- Visual Comfort & Co. is seeking a Customer Experience Supervisor in Houston to lead the customer service team and enhance the end-to-end customer journey. You will guide training, develop strategy, and ensure exceptional service at every touchpoint. The role requires a...SuggestedFlexible hoursWeekend work
- ...data for strategic planning and operational efficiency. Ideal candidates bring 5-7 years in business analysis or data reporting, strong Power BI, Excel, and SQL skills, and the ability to translate complex information into actionable insights. #J-18808-Ljbffr Skill CorpSenior
- Zoetis, Inc. is seeking a Senior Manager of Customer Marketing to lead beef segment marketing efforts, aligning field sales insights with strategic campaigns and messaging across brands. You will drive development of marketing resources and maintain close collaboration...Senior
$22.4 - $40.4 per hour
...Whole Foods Market Team Leader At Whole Foods Market, we are working to nourish people... ...you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are accountable for the checkout experience and grocery delivery & pickup at your...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift- Whole Foods Market is seeking a Team Leader to provide overall leadership to Customer Service & E-Commerce programs at the assigned store in Houston. You will drive checkout experience, grocery delivery & pickup, and ensure safety, quality, and timely order completion....
- ...ensuring compliance, developing future leaders, and delivering an exceptional member experience through our White Glove Service... ..., cross-selling, retention, and customer engagement strategies. This... .... Leverages data-driven insights to support continuous improvement...SeniorFull timeRemote work
- A leading real estate firm in Houston, TX is seeking a Customer Service Manager to oversee operations and enhance client satisfaction. This role includes developing customer service strategies, training staff, and resolving complex issues. The ideal candidate has over...
- Applied Industrial Technologies is seeking a Customer Service Manager to direct daily activities of the Customer Service Team, improve... ..., Operations, and Accounting to support seamless customer experiences. The role emphasizes people-first leadership, ISO-aligned quality...
- PNC Financial Services Group, Inc. in Houston, TX seeks a Lead Teller to coach and mentor tellers, driving a superior customer experience and financial wellbeing. The role emphasizes identifying banking opportunities, educating customers on digital tools, and referring...Work at office
- PNC Financial Services Group, Inc. in Houston, TX is seeking a Lead Teller to coach and mentor tellers, deliver exceptional customer service, and drive financial wellbeing for customers. This in-office role emphasizes opportunities through meaningful conversations with...Work at office
- ...Senior Vice President of Customer Experience About the Company Accomplished provider of cloud-based call center... ...customer service csat cx contact center ccaas and ai... ...retention strategies. The role requires a leader with a proven track record in...Senior
$110.7k - $218.3k
...Google Gemini, Senior Consultant, Technical... ...relationships with customers through innovative... ...enhance customer experiences and drive sustained... ...Dialogflow CX), GECX Agent Assist... ...AI, Conversational Insights, Big Query & Looker... ...employees to senior leaders, we believe there’...SeniorLocal area- A leading financial services firm is seeking a Senior Branch Manager in Houston to lead branch operations and create a welcoming environment... ...have strong leadership skills and over 5 years of management experience in a retail banking setting. The firm offers a competitive...Senior
$85.6k - $149.4k
Senior CX/UX Designer (AI Innovation for Tax & Accounting... ...6827Design AI-powered experiences that transform tax and... ...to validated customer journeys by creating multi... ...deriving impactful design insights.Advanced prototyping... ...EURONEXT: WKL) is a global leader in professional...SeniorFull timeWork at officeWorldwide- Tecovas is seeking a Full-Time Assistant Store Manager in Houston, Texas. The role involves enhancing customer experience, managing store operations, and training staff. Ideal candidates should have over 3 years of retail management experience, exceptional leadership skills...Hourly payFull time
- ...Optical Specialist-Lead/Sales Lead to be the face of our store and guide customers through their eyewear journey with knowledge, warmth, and bold service. This role drives the Customer/Patient Experience and achieves daily sales goals while leading operations in store...Senior
- ...Underwriter to join their team in Houston, Texas. You will analyze and underwrite complex energy property insurance, enhance customer experiences, and build strong broker relationships. The role requires at least three years of relevant experience, with a focus on risk...Senior
- ...Position Summary As a Customer Service Coordinator in the Contact Center , you will serve as the initial point of contact for... ...Associate’s degree OR Two (2) years of customer service experience, preferably in a call center or high-volume, fast-paced environment...Work at office
- ...Customer Service Coordinator This position is an onsite, rotating schedule (8 or 10 hour shifts) and will include weekends and holidays... ...Suite Applications (Outlook, Excel, Word) Education and Work Experience: High School or equivalent is required; Associates Degree, or...Work experience placementWork at officeFlexible hoursShift workNight shift
$20 per hour
A customer service company is seeking a Work From Home Customer Service Coordinator in Houston, TX. The role requires strong attention... ...communication, and at least one year of customer service experience. Candidates must have a reliable internet connection and the ability...Hourly payFull timeRemote workWork from homeHome officeFlexible hours- Halma plc is looking for a Customer Care Manager in Houston, Texas, to oversee the customer service and sales support functions, from quoting to order fulfillment. The ideal candidate will have experience in B2B environments, proven leadership skills, and a background in...Full time
$14 - $14.5 per hour
...100 company and the world’s leading off-price retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...Customer Service Lead (On-site) Southend Pharmacy is a modern 503A compounding pharmacy... ...times, productivity, quality, and customer experience measures. The Customer Service Lead... ...as a subject matter expert and working leader who is expected to provide hands-on support...Work at officeImmediate startFlexible hoursShift work
- Senior Director, Customer Success - Strategic AccountsLocation: Houston, TexasModel... ...company and industry leader in oil & gas transformation... ...health, and value-realization insight into qualified expansion opportunities... ...enterprise customer-facing experience with large, multi-product...Senior1 day per week
- ...including operations and maintenance, customer billing and support, asset... ...and exceptional customer experience POSITION SUMMARY SunStrong Management is seeking a Senior Vendor Manager to lead the Partner... ...accountability layer across CX Ops vendor relationships,...SeniorFull timeContract workTemporary workImmediate start
- The Customer Excellence Senior Manager is responsible for leading customer service, account management, and customer-facing operations to deliver... .... Lead cross-functional projects that improve customer experience, operational efficiency, and business outcomes. Implement...SeniorWork at office
- ...everything that was wrong with the ER experience. Since then, we've expanded rapidly, with... ...kind (even exotics!) to our immersive, customer-focused experience, which helps us give... ...results Curious by nature; you ask insightful questions and continuously seek out opportunities...Full timeFlexible hoursNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior CX & Insights Analyst - Customer Experience Leader. Be the first to apply!
- customer experience lead Houston, TX
- customer experience team leader Houston, TX
- customer success lead Houston, TX
- customer success team lead Houston, TX
- customer success coordinator Houston, TX
- customer service team lead Houston, TX
- customer service team manager Houston, TX
- customer service coordinator Houston, TX
- senior maintenance supervisor Houston, TX
- senior lead project manager Houston, TX


